Ludovic Joan SIATOU TCHOUAFFI
AB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
On-Site Coordinator Assistant
SANDY EVENTS
11.2021 - 07.2024
- Managed daily onsite operations for seamless workflow and improved productivity.
- Maintained detailed records of site activities, enabling accurate progress tracking and efficient reporting.
- Assist with the setup and dismantling of event spaces, including arranging furniture, decorations, and equipment.
- Address any issues that arise during the event promptly and efficiently, escalating to the On-Site Coordinator as necessary.
- Assist with post-event evaluations, gathering feedback, and participating in debrief meetings.
Student Volunteer
Golden Heart
12.2021 - 07.2024
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
Babysitter
07.2022 - 07.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
After-school Tutor
09.2023 - 07.2024
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
- Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
Education
High School Diploma -
ONTARIO VIRTUAL SCHOOL
Toronto, ON12.2024
High School Diploma -
MIKE DENY ANGLO SAXON-SECONDARY SCHOOL
YAOUNDE,CAMEROON07.2024
Skills
- Strong Work Ethics
- Flexible scheduling
- Reliability and punctuality
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Adaptability
- Decision-Making
- Social interaction
- Community Service
- Bilingual in ENGLISH and FRENCH
- Microsoft Office Proficiency
Skills
- Customer service
- Knowledgeable about products and trends
- Flexible availability – nights, weekends, and holidays
Volunteer Experience
- Casual Volunteer, 08/01/24, 08/31/24, Calgary, AB, Brief job description (optional)
- Science Club Member, 09/01/23, 06/30/24, Cameroon, Brief job description (optional)
- President, 09/01/22, 06/30/23, Cameroon, Brief job description (optional)
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
After-school Tutor
09.2023 - 07.2024
Babysitter
07.2022 - 07.2024
Student Volunteer
Golden Heart
12.2021 - 07.2024
On-Site Coordinator Assistant
SANDY EVENTS
11.2021 - 07.2024
High School Diploma -
ONTARIO VIRTUAL SCHOOL
High School Diploma -
MIKE DENY ANGLO SAXON-SECONDARY SCHOOL
Similar Profiles
Ella Cate MoellerElla Cate Moeller
Server at Guys Pizza Sandy SpringsServer at Guys Pizza Sandy Springs
Mark TorresMark Torres
Parks Maintenance Worker at Sandy CityParks Maintenance Worker at Sandy City
Allison PetreyAllison Petrey
Player Services Attendant at Sandy DavisonPlayer Services Attendant at Sandy Davison