Ludimar Abbey Sison
Cocagne,Canada
Summary
Proficient Assistant Restaurant Manager with 6 years of experience in fast food restaurants. Proven track record in driving sales, managing staff, and maintaining operational excellence. Skilled in inventory management, cost control, and guest satisfaction. Seeking a challenging role to contribute to the success of a dynamic restaurant team.
Overview
14
14
years of professional experience
Work History
Food Service Supervisor
A & W
05.2023 - Current
- Food Preparation and Service: Oversee food preparation, plating, and service to ensure quality and consistency.
- Inventory Control: Manage inventory levels, place orders, and control food cost.
- Financial Reporting: Prepare and analyze financial reports.
- Customer Service: Resolve customer complaints and ensure a positive dining experience
Assistant Restaurant Manager
Qatar Food Company (KFC)
01.2021 - 05.2023
- Problem-solving: Identifying and resolving operational issues.
- Scheduling: Creating and managing staff schedules.
- Financial management: Handling cash and credit card transactions, managing payroll, and analyzing financial reports.
- Inventory control: Maintaining accurate inventory records, placing orders, and controlling food costs
Shift Supervisor
Qatar Food Company (KFC)
08.2019 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Assistant Restaurant Manager
Jollibee Foods Corporation
10.2016 - 05.2018
- Oversee daily operations
- Managing Staff
- Inventory Control
- Financial Management
- Hiring and Training
- Marketing and promotions
- Customer Service
- High food quality standard
- Scheduling
- Utilize Customer Relationship Management (CRM) Systems
Learning Consultant
Diwa Learning Systems Inc.
01.2016 - 01.2018
- Collaborated with subject matter experts to ensure accurate, relevant, and up-to-date course content.
- Enhanced learning experiences by incorporating multimedia tools and real-world scenarios into training sessions.
Customer Service Associate
Concentrix/ Sprint Mobile
01.2014 - 01.2015
- Responding inbound calls from the customers residing in US North America.
- Analyzing and resolving general of concerns of the customers.
On-the-Job Trainee in News and Current Affairs Department
ABS-CBN Corporation
01.2011 - 01.2015
- College on the job training.
Education
Bachelor of Arts - Broadcasting
Laguna State Polytechnic University
01.2015
Skills
- Oversee daily operations
- Managing Staff
- Inventory Control
- Financial Management
- Hiring and Training
- Marketing and promotions
- Customer Service
- High food quality standard
- Scheduling
- Resolve customer issues and complaints efficiently and effectively
- Utilize Customer Relationship Management (CRM) Systems
- Troubleshoot Technical Issues
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Food Service Supervisor
A & W
05.2023 - Current
Assistant Restaurant Manager
Qatar Food Company (KFC)
01.2021 - 05.2023
Shift Supervisor
Qatar Food Company (KFC)
08.2019 - 01.2021
Assistant Restaurant Manager
Jollibee Foods Corporation
10.2016 - 05.2018
Learning Consultant
Diwa Learning Systems Inc.
01.2016 - 01.2018
Customer Service Associate
Concentrix/ Sprint Mobile
01.2014 - 01.2015
On-the-Job Trainee in News and Current Affairs Department
ABS-CBN Corporation
01.2011 - 01.2015
Bachelor of Arts - Broadcasting
Laguna State Polytechnic University
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