Luda Antsupov

• Interacted with suppliers by email, or phone to provide information.
• Work order preparation and processing
• Maintained electronic and paper filing systems
• Coordinated communications, registration, recordkeeping, and other administrative functions.

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services.
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from employees.
• Reports client and staff concerns to Home Support Supervisor
• Collect and entrees all pertinent client data into the computer system.
• Provides list, schedules, and performs other administrative duties to support the personal support worker and Nurse program.

• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
• Managed a high volume of client requests, ensuring timely and effective service delivery.

Staffing agency providing training and work placements to crane operators in construction field
• Provided administrative support to senior executive, including scheduling of appointments, travel arrangements and correspondence; ensured smooth office operations
• Kept accurate record and maintained personnel files with emphasis on confidentiality, including personal information, compensation, benefits, attendance, performance reviews, and termination documentation
• Administered extensive data entry, generated and updated various staff related reports
• Collaborated effectively with field managers, to ensure compliance with health and safety policies
• Operated multi-line telephone system and conveyed messages
• Prepared contracts to foremen, compiled data on staff work hours to prepare accurate payroll
• Worked closely with vendors, prepared and issued purchase orders and ensured timely delivery
• Managed collection process according to company contracts and policy
• Trained 3 administrative assistants in customer service and office procedures