LUCY WANGUI KAMAU
Toronto,ON
Summary
Detail-oriented with strong organizational skills and a proven track record in team collaboration. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to agency growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Housekeeper
JM Solutions Company
04.2024 - Current
- Reported maintenance issues promptly to ensure clients satisfaction.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Collaborated with team members to maintain a clean and welcoming environment.
- Implemented best practices for waste disposal and recycling initiatives.
- Organized cleaning supplies and equipment for efficient daily use.
- Responded to requests from clients regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Customer services second hand clothing
Self employed
Nairobi
02.2002 - 10.2023
- Managed daily operations to ensure efficient workflow and productivity.
- Communicated with clients to understand their needs and preferences.
- Implemented best practices to enhance service delivery and quality control.
- Ensured sanitation standards were met throughout the duration of services provided.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Packed boxes and stock using organizational guidelines.
Education
Certificate - Shelter Standarts
IDEA Training Collaborative
10-2025
Certificate - Food Handling
City of Toronto
06-2024
Certificate - CPR
CPR
03-2024
Some College (No Degree) - Community Service Worker
Canadian All Care College
Skills
- Team collaboration
- Organizational skills
- Time management
- Communication skills
- Complex Problem-solving
- Effective communication
- Problem resolution
- Empathy development
- Multicultural sensitivity
- Cultural sensitivity
- Community engagement
- Multitasking
- Substance Abuse and Homelessness Understanding
- Excellent communication
- Verbal and written communication
- Multitasking capacity
- Reliability
- Active listening
Volunteer Work
- All Saints Drop-In
- Christie Ossington Shelter
- St John Ambulance
- Kenya Charity Organization
Timeline
Housekeeper
JM Solutions Company
04.2024 - Current
Customer services second hand clothing
Self employed
02.2002 - 10.2023
Certificate - Shelter Standarts
IDEA Training Collaborative
Certificate - Food Handling
City of Toronto
Certificate - CPR
CPR
Some College (No Degree) - Community Service Worker
Canadian All Care College