Lucy Alexandra Villegas
CLINICAL RESEARCH COORDINATOR
Pasadena,CA
Summary
Detail‑oriented Clinical Research Coordinator with 5+ years of experience supporting oncology and multi‑site clinical trials. Skilled in regulatory compliance, data management, and patient engagement, with a proven record of improving trial efficiency and maintaining meticulous documentation. Adept at managing electronic data capture (EDC) systems, EMRs, and MS Office tools to ensure accuracy and audit readiness. Recognized for safeguarding patient confidentiality, fostering cross‑functional collaboration, and driving process improvements that enhance study operations. Creative problem‑solver with strong organizational, time management, and project leadership abilities.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Clinical Research Coordinator
USC Keck School of Medicine Research Unit
Los Angeles, California
2022 - Current
- Coordinated Phase II oncology trials, ensuring compliance with FDA, NIH, IRB, and institutional policies.
- Designed and implemented data collection instruments (questionnaires, surveys), improving accuracy and reducing query rates.
- Managed HIPAA-compliant participant records and communications, enhancing confidentiality and patient trust.
Liaised with investigators, sponsors, and laboratories to streamline reporting and accelerate turnaround times. - Supported monitoring and audit readiness, resolving queries and maintaining zero major findings.
- Oversaw investigational product inventory and supply chain to ensure uninterrupted study operations.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Assistant Research Project Coordinator
USC Clinical Investigations Support Office
Los Angeles, California
01.2018 - 01.2022
- Supported 200+ oncology studies, coordinating bio-specimen procurement and ensuring protocol adherence.
- Directed materials management, contracts, and project workflows to improve operational efficiency.
- Conducted quality assurance audits, reducing data discrepancies and improving compliance metrics.
- Collaborated with project managers and analysts to optimize sample coordination and reporting accuracy.
Laboratory Assistant
Adventist Health
Glendale, CA
01.2017 - 01.2022
- Procured and processed clinical samples per SOPs, ensuring accuracy and reliability of results.
- Provided administrative support to clinical staff, improving workflow efficiency.
- Documented laboratory activities and maintained compliance with safety and quality standards.
- Performed licensed phlebotomy procedures, including venipuncture and specimen collection, supporting inpatient and outpatient care.
- Worked in the Microbiology Department, preparing cultures, processing specimens, and assisting with diagnostic testing.
- Documented laboratory activities, maintained EMR/EDC records, and ensured compliance with safety and quality standards.
- Collaborated with cross-functional teams to maintain timely reporting and accurate data entry.
- Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
Laboratory Assistant
Dignity Northridge Medical Center
Northbridge, CA
01.2015 - 01.2016
- Prepared and processed clinical samples in accordance with laboratory SOPs, ensuring accuracy and reliability of results.
- Acted as liaison between laboratory and hospital staff to facilitate timely communication and workflow coordination.
- Provided administrative support to clinical teams, improving efficiency in patient care and laboratory operations.
- Produced and interpreted data with precision, contributing to accurate diagnostic outcomes.
- Adhered to strict safety protocols, health guidelines, and institutional policies to maintain compliance.
- Documented laboratory activities, recorded results, and managed data entry/retrieval in EMR systems.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
Certified Phlebotomist Technician III/ Shift Lead
UCLA Santa Monica Hospital
01.2007 - 01.2014
- Supervised 6–10 employees, overseeing daily shift operations and implementing workflow improvements to maximize lab performance.
- Troubleshot technical and procedural issues, developing solutions that improved efficiency and accuracy.
- Served both inpatient and outpatient populations while upholding UCLA’s customer service standards and patient care objectives.
- Assisted with complex phlebotomy venipunctures, ensuring patient comfort and specimen integrity.
- Verified proper specimen collection and identification methods; processed and prepared samples for analyzers in compliance with SOPs.
- Accurately documented patient registration information, maintained data entry, and supported research projects.
- Collaborated with multiple hospital departments to deliver coordinated, high-quality patient care.
Phlebotomy Instructor
Conejo Valley Adult School
01.2008 - 01.2011
- Instructed students in both theoretical and practical fundamentals of phlebotomy, preparing them for certification and clinical practice.
- Adhered to strict guidelines set by California Laboratory Field Services and the Department of Health to ensure program compliance.
- Maintained and updated curriculum to reflect evolving standards and best practices in laboratory procedures.
- Supervised venipuncture techniques and specimen collection methods, ensuring accuracy and patient safety.
- Participated in program assessment, planning, implementation, and evaluation to continuously improve instructional quality.
Education
Associates in Liberal Arts -
Moorpark Community College
Moorpark, CA, USABachelors of Arts -
University of California Santa Barbara
Santa Barbara, CA, USAMaster of Science - Regulatory Science, Clinical Trials Management
University of Southern California – Alfred E. Mann School of
Los Angeles, CA 05.2001 -
Skills
Technical Skills
- Electronic Data Capture (EDC)
- Database Management
- Electronic Medical Systems (EMR)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Professional Email Communication
- Patient Recruitment
- Customer Management
- Independent Leadership
- Conflict Resolution
- Collaborative Ingenuity
Core Competencies
- Bilingual (English & Spanish)
- Analytical Reasoning
- Adaptability & Agility
- Time Management
- Collaboration & Interpersonal Skills
- Continuous Learning (Student Mentality, Active Learning Strategies)
Certification
Phlebotomy Technician Simi Valley, CA Simi Valley Adult Tech
AWARDS
Dean’s Honor Santa Barbara, CA University of California Santa Barbara 2016-2017
Timeline
Assistant Research Project Coordinator
USC Clinical Investigations Support Office
01.2018 - 01.2022
Laboratory Assistant
Adventist Health
01.2017 - 01.2022
Laboratory Assistant
Dignity Northridge Medical Center
01.2015 - 01.2016
Phlebotomy Instructor
Conejo Valley Adult School
01.2008 - 01.2011
Certified Phlebotomist Technician III/ Shift Lead
UCLA Santa Monica Hospital
01.2007 - 01.2014
Master of Science - Regulatory Science, Clinical Trials Management
University of Southern California – Alfred E. Mann School of
05.2001 -
Clinical Research Coordinator
USC Keck School of Medicine Research Unit
2022 - Current
Associates in Liberal Arts -
Moorpark Community College
Bachelors of Arts -
University of California Santa Barbara