Income Maintenance Caseworker
Social Services Agency
Lucy Shaw
Chatham
Summary
Dynamic professional with a proven track record in customer service and HIPAA compliance, honed across roles at Social Services Agency and F&CS St. Thomas and Elgin. Excelled in building strong client relations and maintaining confidentiality, demonstrating exceptional verbal communication and attention to detail. Skilled in teamwork and time management, consistently achieving goals with professionalism and sensitivity.
Overview
Work History
Child Protection Worker
F&CS St. Thomas and Elgin
Sales Associate
Cheeky Monkey
Sales Associate
Factory Shoe
Education
Bachelor Of Arts - Sociology/Psychology
Wilfred Laurier University
Kitchener, ON06.2000
ECE - Child Development
Sheridan College
Oakville, ON1973
Skills
- Customer service
- Customer service experience
- HIPAA compliance
- Verbal and written communication
- Verbal communication
- Relationship building
- Maintains confidentiality
- Schedule management
- Eligibility determination
- Cultural sensitivity
- Compliance standards
- Strong client relations
- Client assessment
- Reporting
Languages
English
Professional Working
Timeline
Income Maintenance Caseworker
Social Services Agency
Child Protection Worker
F&CS St. Thomas and Elgin
Sales Associate
Cheeky Monkey
Sales Associate
Factory Shoe
Bachelor Of Arts - Sociology/Psychology
Wilfred Laurier University
ECE - Child Development
Sheridan College
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