Lucy Kingsmith
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I exceed in my role as a hostess and am looking further my customer service skills by serving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Cactus Club Cafe Stephen Avenue
01.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests.
Sales Associate
Swimco
05.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Western Canada High School
Calgary, AB06.2023
Skills
- Front- and Back-Of-House Coordination
- Hospitality Service Expertise
- Greeting and Escorting Guests
- Workflow Coordination
- Serve Food
- Menu Memorization
- Guest Flow
Certification
Alberta Pro-Serve
First Aid and CPR
Additional Information
Fluent in French
Timeline
Sales Associate
Swimco
05.2022 - 01.2023
Hostess
Cactus Club Cafe Stephen Avenue
01.2022 - Current
High School Diploma -
Western Canada High School
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