Lucy Gonzalez
Los Angeles
Summary
Dynamic Medical Assistant with extensive experience at La General Hospital, excelling in electronic health records and patient care .
Overview
13
13
years of professional experience
Work History
Medical Assistant
La General Hospital
1100 N State St
09.2024 - Current
- Processed invoices and purchase orders in accordance with company policies.
- Greeted patients upon arrival and provided assistance as needed.
- Prepared correspondence including memos, letters, forms, reports.
- Maintained accurate documentation of patient information and medical records.
- Entered data into electronic health record systems accurately and efficiently.
- Created spreadsheets to track patient information or other data related to operations.
- Provided administrative support to department staff, including scheduling meetings and managing calendars.
- Managed appointment schedules for physicians in the unit.
- Performed data entry tasks accurately and efficiently.
- Processed orders for supplies, equipment, and medications.
- Performed basic clerical duties such as filing paperwork, photocopying documents, faxing documents.
- Assisted with coordinating and scheduling unit meetings, events, and activities.
Medical Assistant
Eun Hyang Sohn
Los Angeles
02.2012 - 08.2023
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Registered new patients into practice management software program accurately entering demographic information.
- Inspected equipment to ensure proper working order prior to use on patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Provided assistance to medical staff in performing minor surgical procedures.
- Documented notes during patient visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Administered medications under physician's supervision.
- Handled general office duties to support administrative staff during peak hours.
- Changed dressings on wounds to prevent infection and check for healing.
- Explained treatment procedures and physicians' instructions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Education
Roosevelt High School
456 S.Mathews St10-2001
Skills
- Electronic health records
- Patient care
- Medical terminology
- Laboratory testing
- Vital sign assessment
- Customer service
- Data entry
- Appointment scheduling
- HIPAA compliance
- Inventory management
- Clinical documentation
- Appointment reminders
- Patient-handling equipment
- Appointment setting
- Laboratory maintenance
- Medical office administration
- EKG administration
- Certified in basic life support (BLS)
- Medical billing
Timeline
Medical Assistant
La General Hospital
09.2024 - Current
Medical Assistant
Eun Hyang Sohn
02.2012 - 08.2023
Roosevelt High School