Lucy Garcia
Anaheim
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
27
27
years of professional experience
Work History
Esthetician
Skin By LUU
02.2023 - Current
- Provided personalized skin care consultations to assess client needs and recommend appropriate treatments.
- Administered a variety of facial treatments, including exfoliation, hydration, and anti-aging procedures.
- Educated clients on post-treatment care and effective home skincare routines for optimal results.
- Mentored junior estheticians to improve service delivery and enhance customer satisfaction levels.
Realtor
KC Realty Group
01.2018 - Current
- Developed comprehensive market analyses to guide client investment decisions.
- Negotiated contracts and agreements, ensuring favorable terms for clients.
- Managed property listings using innovative marketing strategies to enhance visibility.
- Conducted property showings and open houses, showcasing unique features effectively.
Lead Server
Spires/Goldenwest Diner
06.1999 - Current
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored new staff on best practices and menu knowledge.
- Managed team schedules, optimizing workflow during peak hours.
- Implemented process improvements that enhanced service speed and accuracy.
Education
No Degree - Communications
Cypress College
Cypress, CASkills
- Customer service
- Multitasking and organization
- Team leader
- Works well under pressure
- Sanitization
- Social media marketing
- Attention to detail
Languages
English
Spanish
Timeline
Esthetician
Skin By LUU
02.2023 - Current
Realtor
KC Realty Group
01.2018 - Current
Lead Server
Spires/Goldenwest Diner
06.1999 - Current
No Degree - Communications
Cypress College