Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LUCY ERNEST ABADI

New Hamburg,ON

Summary

I am a dedicated and compassionate caregiver with expertise in health education, infection control, nutrition, and dietary support. As a healthcare administration and service management graduate with a PSW awaiting placement, I seek a role that will allow me to apply my skills to promote well-being and enhance healthcare outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Housekeeping/Laundry Aide.

Tri-County Mennonite Home
10.2023 - Current
  • Company Overview: LTC
  • New Hamburg, Ontario, Canada
  • Maintain a clean, safe, and hygienic environment in resident rooms and common areas, ensuring compliance with health and safety standards in a Long-Term Care (LTC) setting.
  • Perform thorough cleaning, disinfecting, and sanitizing tasks, including waste management, to support infection prevention and control measures.
  • Manage laundry services, including washing, drying, folding, and delivering linens and personal items for residents with attention to detail and timeliness.
  • Sorted and organized laundry to maintain cleanliness and order.
  • Operated laundry equipment efficiently to ensure timely processing of linens.
  • Improved quality of service by carefully inspecting items for stains and damage.
  • Folded and stored clean laundry for distribution to appropriate departments.
  • Enhanced team productivity by assisting colleagues with heavy loads and tasks.
  • Maintained cleanliness in laundry room, ensuring compliance with health and safety standards.
  • Managed inventory of laundry supplies to prevent shortages and delays.
  • Increased efficiency with routine maintenance and troubleshooting of laundry machines.

Volunteered

Conestoga College Downtown
01.2024 - 01.2025
  • ·Roles - Student Engagement.
  • Campus tour guides twenty new students.
  • Greeter/Way Finder
  • Activity Attendant
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Nurse Aide.

Tri-County Mennonite Home
11.2024 - 12.2024
  • Company Overview: Retirement Home: New Hamburg, Ontario, Canada.
  • Provided Portering seven residents.
  • Assisted residents with daily activities such as washroom assistance, wound dressing, Perineal care, and serving meals.
  • Monitoring residents' health by checking vital signs, administering medications with eMAR, and reporting changes.
  • Providing emotional support and companionship to enhance residents' well-being.
  • Retirement Home: New Hamburg, Ontario, Canada.

Volunteered Receptionist

Tri-County Mennonite Home
01.2024 - 03.2024
  • Greeted visitors and ensured positive first impressions by addressing inquiries and directing them to appropriate personnel.
  • Answered ten incoming calls and routed them to the correct departments to maintain seamless communication.
  • Scheduled appointments to optimize office efficiency and reduce scheduling conflicts.
  • Enhanced office organization by managing front desk operations and coordinating administrative tasks.

Health Educator/Administrator

Jeemsy Christian Academy
09.2017 - 08.2023
  • Company Overview: Jos Plateau State, Nigeria
  • Developed health education programs focusing on personal hygiene, diet, and nutrition
  • Collaborated with staff to integrate health education into daily activities, enhancing overall student wellness
  • Assessed students’ health and developed tailored dietary plans, ensuring safety and well-being
  • Jos Plateau State, Nigeria

Dietary Volunteered

Local Food Bank
02.2018 - 01.2019
  • Educated two community members on the importance of nutrition and healthy

food choices.

  • Assisted in organizing and implementing community-wide health and

wellness events.

  • Collaborated with diverse teams to distribute nutritional resources to those in need.
  • Conducted dietary health education campaign program.
  • Conducted nutrition assessments and provided dietary recommendations to Individuals in underserved communities.
  • Organized and facilitated workshops on proper nutrition, personal hygiene, and healthy cooking methods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

School Administrator

Word of Faith Group of Schools,
09.2011 - 04.2016
  • Managed 10-15 daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
  • Served as liaison between parents and students.
  • Streamlined school operations by implementing efficient administrative processes and procedures.
  • Met with parents of prospective students to discuss student needs and school offerings.

Nurse Aide, Patient Care Manager.

Ihotu Home for the Elderly
01.2010 - 01.2011
  • Company Overview: Enugu State, Nigeria
  • Provided compassionate care and emotional support, building strong patient relationships
  • Assisted with activities of daily living (ADLs), ensuring clients’ comfort and dignity
  • Administered medications and adhered to healthcare plans, ensuring compliance and patient safety,
  • Supervised daily operations, ensuring efficient patient care delivery and optimal resource allocation.
  • Applied PointClickCare (PCC) to document patient information, update care plans, and communicate with interdisciplinary teams, ensuring accurate and timely patient care.
  • Collaborated with multidisciplinary teams to create and implement personalized care plans, addressing patient needs with compassion and respect.
  • Led staff in adhering to infection prevention protocols, contributing to Company Overview: Enugu State, Nigeria

    - Provided compassionate care and emotional support, fostering strong relationships with patients.
    - Assisted clients with activities of daily living (ADLs), ensuring their comfort and dignity.
    - Administered medications and adhered to healthcare plans to ensure compliance and patient safety.
    - Supervised daily operations to guarantee efficient patient care delivery and optimal resource allocation.
    - Utilized PointClickCare (PCC) to document patient information, update care plans, and communicate with interdisciplinary teams, ensuring accurate and timely care.
    - Collaborated with multidisciplinary teams to create and implement personalized care plans that address patient needs with compassion and respect.
    - Led staff in following infection prevention protocols, contributing to a measurable reduction in healthcare-associated infections.
    - Responded to emergencies by facilitating critical decision-making and maintaining the well-being of staff and patients during crises.
    - Mentored and trained new staff, promoting a culture of teamwork and professional development.
    - Assisted approximately 5-7 residents with daily activities, including washroom assistance, wound dressing, perineal care, and meal serving.
    - Monitored residents' health by checking vital signs, administering medications using eMAR, and reporting any changes. Measurable reduction in healthcare-associated infections.
  • Responded to emergencies, facilitating critical decision-making and maintaining staff and patient well-being during crises.
  • Mentored and trained new staff, fostering culture of teamwork and professional development.
  • Monitoring residents' health by checking vital signs, administering medications with eMAR, and reporting changes.

Education

Certificate - Personal Support Worker.(PSW)

UMS Healthcare College
North York, ON, Toronto Canada
02-2025

Certificate - Healthcare Administration and Service Management

Conestoga College
Kitchener, ON
12-2024

Professional Diploma - Education

Delta State College Of Physical Education, Mosogar
Mosogar, Sapele, Delta State, Nigeria.
09-2015

Postgraduate Diploma - Epidemiology and Control of Infectious Diseases

Abubakar Tafawa Balewa University
Bauchi State, Nigeria.
09-2014

Higher Diploma - Health Education And Health Promotion

Abubakar Tafawa Balewa University
Bauchi State, Nigeria.
03-2013

Skills

  • Laundry operations
  • Stain removal
  • Folding techniques
  • Sorting laundry

Leadership and Management: Staff

Scheduling, interdisciplinary, emergency response

Coordination

PointClickCare (PCC): Clinical

Documentation, Medication eMAR integration, care

Clinical Expertise: Patient flow

Management, infection prevention,

Operational Oversight: Capacity

Planning, quality assurance, change

Implementation

Technical Proficiency: Microsoft Office

Suite

  • Vitals tracking
  • Bathing assistance
  • Vital signs monitoring
  • Compassionate caregiver
  • Dressing assistance
  • Basic housekeeping
  • Medication administration
  • Oral hygiene
  • Blood glucose testing
  • Wound care

Certification

  • Basic Computer Skill
  • Canadian Food Handler Certification, 2023
  • Canadian Red Cross First Aid and CPR, AED, 2023
  • Continuous Improvement, 2024
  • Infection Prevention and Control, 2024
  • Supervisor Health and Safety Awareness in 5 Steps 2024

Languages

English
Professional Working

Timeline

Nurse Aide.

Tri-County Mennonite Home
11.2024 - 12.2024

Volunteered

Conestoga College Downtown
01.2024 - 01.2025

Volunteered Receptionist

Tri-County Mennonite Home
01.2024 - 03.2024

Housekeeping/Laundry Aide.

Tri-County Mennonite Home
10.2023 - Current

Dietary Volunteered

Local Food Bank
02.2018 - 01.2019

Health Educator/Administrator

Jeemsy Christian Academy
09.2017 - 08.2023

School Administrator

Word of Faith Group of Schools,
09.2011 - 04.2016

Nurse Aide, Patient Care Manager.

Ihotu Home for the Elderly
01.2010 - 01.2011

Certificate - Personal Support Worker.(PSW)

UMS Healthcare College

Certificate - Healthcare Administration and Service Management

Conestoga College

Professional Diploma - Education

Delta State College Of Physical Education, Mosogar

Postgraduate Diploma - Epidemiology and Control of Infectious Diseases

Abubakar Tafawa Balewa University

Higher Diploma - Health Education And Health Promotion

Abubakar Tafawa Balewa University
LUCY ERNEST ABADI