Summary
Overview
Work History
Education
Skills
Certification
Skills, Abilities & Experience
Timeline
Generic

Lucy Coleman

Camlachie,ON

Summary

Practical nursing student with strong background in patient care and clinical experience. Known for reliability and ability to collaborate effectively with healthcare teams to achieve optimal patient outcomes. Committed to adapting to changing healthcare needs and maintaining high standards of care, with proficiency in patient assessment and care planning.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Member Service Representative

Mainstreet Credit Union
01.2014 - 02.2019
    • Opened customer accounts and provided deposit and withdrawal receipts.
    • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
    • Handled complaints with prompt, courteous service to uphold professional reputation.
    • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
    • Collaborated with team members to ensure seamless operations during peak hours or staff shortages.
    • Promoted a positive work environment by fostering open communication between colleagues and supervisors.

Education

Diploma - Registered Practical Nurse

Lambton College
Sarnia, ON
06-2025

Diploma - Tourism & Hospitality Management

Humber Institute of Technology And Advanced Learning
Toronto, ON
06-2012

Skills

  • Teamwork
  • Excellent communication
  • Calm and professional under pressure

Certification

  • Gentle Persuasive Approach Training
  • Canadian Red Cross CPR/ AED Level C
  • IHI Leadership intro to Health Care Leadership -Student
  • Bridges out of Poverty Workshop

Skills, Abilities & Experience

Clinical Care & Patient Monitoring:
Proficient in performing patient assessments and monitoring vitals.

  • Palliative Care:
    Skilled in providing compassionate care for patients with terminal illnesses, including symptom management, comfort care, and supporting families through end-of-life decision-making.
  • Medical-Surgical Nursing:
    Hands-on experience in medical and surgical care, with a focus on patient assessment, medication administration, and wound care.
  • Telemetry Monitoring:
    Basic proficiency in interpreting cardiac telemetry and recognizing abnormal heart rhythms, supporting nurses and physicians in proactive patient care.
  • Aseptic Technique & Infection Control:
    Demonstrated knowledge and application of aseptic principles, including sterile techniques for wound care, catheter insertion, and equipment handling to prevent infection.
  • Equipment & Supply Management:
    Experience in maintaining, organizing, and replenishing medical supplies and equipment, ensuring readiness and minimizing risk of interruptions in patient care.
  • Basic Computer Proficiency:
    Basic proficiency in medical software and electronic health records systems, with experience in entering patient data, updating care plans, and communicating within a healthcare team.
  • Team Collaboration & Communication:
    Strong team player with effective communication skills, working collaboratively with interdisciplinary teams to provide holistic patient care.

Experience

Nursing Student Clinical Intern
Bluewater Health– Telemetry, Palliative Care, and Medicine Units
04/24– 01/25

  • Observed and assisted in monitoring patients' heart rhythms on the telemetry unit, documenting changes and collaborating with nursing staff to provide timely interventions.
  • Participated in palliative care teams, providing physical, emotional, and spiritual support to patients and their families.
  • Assisted in the administration of medications, IVs, and wound care under supervision, adhering to hospital protocols.
  • Gained hands-on experience in performing comprehensive patient assessments, including history taking, vital signs monitoring, and identifying changes in condition.
  • Ensured proper aseptic technique during invasive procedures, such as catheter placement and dressing changes, reducing the risk of infection.
  • Assisted in maintaining patient equipment, ensuring it was functioning properly, and restocking supplies to ensure smooth unit operations.

Timeline

Member Service Representative

Mainstreet Credit Union
01.2014 - 02.2019

Diploma - Registered Practical Nurse

Lambton College

Diploma - Tourism & Hospitality Management

Humber Institute of Technology And Advanced Learning
Lucy Coleman