Lucy Carpenter
Montréal,QC
Summary
Dedicated team-oriented University aged student with a strong track record of working in the customer-service industry. Looking for a fast-paced lively serving/cashier/bartending position where I can enhance my interpersonal skills, and bring a welcoming energy to a restaurant, bar, or cafe.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Swim Instructor/Lifeguard
YMCA
2024.05 - 2024.08
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Server
Outrigger
2024.04 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Overnight Camp Counsellor
YMCA Camp Pine Crest
2023.06 - 2023.09
- Educated campers on respect and stewardship of self, others, and the environment
- Successfully facilitated overnight canoe trips with group sizes of up to 8 youth and adults ranging in a wide of ages and abilities
- Addressed camper concerns with care and consideration and properly resolved conflict
- Created and implemented fun and engaging programming for on-site and on-trip participants
- Worked with children and adults of all different ages and background demographics, including a volunteer with learning and developmental disabilities.
Cashier
Good Neighbour
2023.05 - 2023.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Private French Tutor
Self Employment
2020.11 - 2023.06
- Planned active and creative lesson plans for students
- Developed supplemental resources (word games, activity pages, and worksheets) to help children grasp concepts learned in class more easily
- Encouraged students to participate in French conversations and build confidence in speaking the language
- Provided individual guidance to struggling students with personalized instruction plans tailored to their needs
- Helped students in other subjects such as math, social studies, and science.
Summer Camp Co-Founder/Operator
Torey & Lucy's Summer Babysitting Camp
2020.05 - 2022.08
- Communicated with parents and children to curate programming that matched children's needs
- Kept an enthusiastic and positive attitude to make kids feel welcomed and engaged in activities
- Planned fun and creative programming
- Developed strong entrepreneurial skills in both managing and running a business
- Organized logistics, such as rates, accommodations for children, planning activities, and communicating with parents
Swim Instructor
Beach Swim School
2019.09 - 2022.06
- Taught swimming skills to children of various ages and abilities (starting at preschool age levels 7-9)
- Maximized my swimmers' safety by staying mentally alert to potential hazards to ensure swimmers safety
- Planned fun and engaging lesson plans to motivate the child to enjoy and increase their capabilities in the water
- Encouraged swimmers to progress through their skill development stages by providing positive reinforcement and praising them when they achieved their goals.
Education
Bachelor's in Education -
McGill University
Montréal, QC09.2024
Skills
- Time management
- Works well in high pressure environments
- Adaptable
- Communication skills
- Customer service
- Friendly
- Basic math
- Bilingual
- Strong Work Ethic
Certification
- Driving Licence, Present
- Standard First Aid with CPR-C, 05/01/24 - 05/01/26
- Certificate of Bilingual Studies (French Immersion), Present
- Smart Serve, 05/01/24 - 05/01/29
Personal Information
- Total Experience: 2
- Highest Education Level: Bachelor's Degree
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Swim Instructor/Lifeguard
YMCA
2024.05 - 2024.08
Server
Outrigger
2024.04 - 2024.08
Overnight Camp Counsellor
YMCA Camp Pine Crest
2023.06 - 2023.09
Cashier
Good Neighbour
2023.05 - 2023.06
Private French Tutor
Self Employment
2020.11 - 2023.06
Summer Camp Co-Founder/Operator
Torey & Lucy's Summer Babysitting Camp
2020.05 - 2022.08
Swim Instructor
Beach Swim School
2019.09 - 2022.06
Bachelor's in Education -
McGill University
- Driving Licence, Present
- Standard First Aid with CPR-C, 05/01/24 - 05/01/26
- Certificate of Bilingual Studies (French Immersion), Present
- Smart Serve, 05/01/24 - 05/01/29
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