Lucy Banfield
Physiotherapist
265 Wellesworth Drive, Toronto,ON
Summary
Organized and dependable physiotherapist successful at managing multiple priorities with a positive attitude. Eager to secure employment again after maternity leave and utilize excellent interpersonal and clinical skills in a healthcare setting.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Property Provider
Self-employed
05.2019 - Current
- Maximized property revenue through strategic rent pricing, negotiating lease terms, and managing vacancies.
- Achieved 100% tenant retention rates by consistently providing exceptional customer service and fostering community within properties.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
Homemaker
Self Employed
05.2015 - Current
- Exercised leadership capabilities by successfully motivating and inspiring 4 young children to become assets to the community.
- Cultivated interpersonal skills by building positive relationships with others within the community, school and neighborhood.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
School Council Chair
TDSB
09.2019 - 09.2020
- Championed diversity initiatives, creating a more inclusive culture for all members.
- Managed conflict resolution among board members, fostering a positive working environment.
- Oversaw planning and execution of numerous school initiatives which promoted inclusion and equality, and built a lasting community.
Clinic Director
PtHealth
01.2012 - 05.2015
- Assessed staffing needs and assisted with hiring qualified clinical and office personnel.
- Streamlined clinic operations for increased efficiency through staff training and process improvements.
- Developed targeted marketing strategies to increase patient volume and grow the practice over time.
- Coordinated interdisciplinary teams for seamless delivery of care across various specialties within the clinic setting.
- Improved patient satisfaction by implementing innovative treatment programs and protocols.
- Promoted a supportive work environment by fostering teamwork and open communication among staff members.
- Boosted clinic''s reputation, establishing relationships with local healthcare providers and organizations.
- Budgeted for resources to control expenditure and maximize profits.
Physiotherapist
PtHealth
07.2009 - 05.2015
- Utilized evidence-based practices to ensure most effective treatment methods were employed for each individual case.
- Mentored new physiotherapists and physiotherapy support personnel, fostering professional growth within clinic staff.
- Increased patient satisfaction rates by consistently delivering compassionate, attentive care throughout all treatments.
- Liaised with other healthcare professionals to exchange information about patients.
- Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.
- Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
- Participated in continuing professional education, taking courses in manual therapy, acupuncture, taping, electrotherapy and more.
- Achieved ACC (formerly AFCI) acupuncture certification.
Education
Bachelor of Science - Physiotherapy
University of Ulster
Jordanstown, Northern Ireland 09.2004 - 05.2008
Skills
Continuous Improvement
Patient Management
Treatment planning
Multitasking
Interpersonal Skills
Relationship Building
Certification
CAFCI
Timeline
School Council Chair
TDSB
09.2019 - 09.2020
Property Provider
Self-employed
05.2019 - Current
Homemaker
Self Employed
05.2015 - Current
Clinic Director
PtHealth
01.2012 - 05.2015
CAFCI
12-2010
Physiotherapist
PtHealth
07.2009 - 05.2015
Bachelor of Science - Physiotherapy
University of Ulster
09.2004 - 05.2008