Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lucy Anale

Calgary

Summary

At Massage Maven, I honed my skills in Swedish and Deep tissue massage, significantly enhancing client satisfaction through professional communication and personalized care plans. My adeptness in multitasking and strong manual dexterity ensured a professional and welcoming environment, leading to repeat bookings and positive client relationships.

I have a detail-oriented approach and natural ability to connect with clients, eager to learn and develop in therapeutic environment. I have foundational understanding of human anatomy and physiology, along with growing skills in various massage techniques. I am ready to use and develop communication and client care skills in massage therapy.

Overview

1
1
Certification

Work History

Massage Therapist Intern

Massage Maven
01.2025 - 01.2025
  • Contributed to a positive work environment through effective communication and collaboration with team members.
  • Supported clinic operations by assisting with doing laundry and organizing towels and lines used for massage treatment.
  • Ensured a clean, organized, and professional workspace for the optimal client experience.
  • Provided exceptional customer service by promptly addressing any concerns or issues raised by clients during their visit to the clinic.
  • Developed proficiency in multiple massage techniques, enabling versatility in addressing diverse client needs.
  • Enhanced overall client experience by attentively addressing individual preferences and concerns throughout each session, leading to increased satisfaction and repeat bookings.
  • Collaborated with supervising therapist in maintaining accurate records of client sessions, ensuring timely follow-ups and appropriate treatment plans were implemented.
  • Collaborated with supervising therapist on implementing personalized care plans for clients with specific conditions or injuries.
  • Promoted relaxation and stress reduction through skilled application of various massage modalities.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Developed and maintained positive relationships with clients through professional communication to increase client satisfactions and build rapport.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Collaborated with the supervising therapist on assessing medical histories and conditions of clients to determine contraindications to massage services.
  • Administered Swedish, Prenatal, and deep tissue massage techniques.


Education

Advanced Massage Therapy

MCG Career College
Calgary, AB
10-2025

Skills

  • Swedish and deep tissue massage
  • Professional communication
  • Hot stone massage
  • Ethics awareness
  • Prenatal massage
  • Strong manual dexterity
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking Abilities
  • Cleaning and sanitizing
  • Attention to detail

Languages

English
Full Professional

Certification

  • First Aid & CPR Certification Canadian Red Cross 2024 October
  • Basic Massage Therapy MCG Career College 2025 January
  • Respect in the Workplace Respect Group 2024 June
  • FOIP Certificate Government of Alberta 2024 June
  • Trauma Informed Care Alberta Health Services 2024 June
  • WHMIS Alberta Construction Safety Association 2024 June

Timeline

Massage Therapist Intern

Massage Maven
01.2025 - 01.2025

Advanced Massage Therapy

MCG Career College

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Lucy Anale