Lucky Price
Susanville
Summary
Dependable with extensive experience in policy enforcement and crisis management. Known for attention to detail and effective teamwork, consistently ensuring compliance with governing policies, safety regulations and enhancing operational efficiency.
Overview
17
17
years of professional experience
Work History
Sales Associate
Wheels West
Susanville, CA
02.2024 - Current
- Assist customers in product selection, enhancing overall shopping experience.
- Process transactions accurately while maintaining financial integrity and personally identifiable information of the customer.
- Collaborate with team members to achieve sales targets and improve store performance.
- Prepare merchandise for sales floor by pricing or tagging.
- Engage with customers to effectively build rapport and lasting relationships.
- Explain financing/loan options, available warranties and promotions.
- Follow up with possible interested parties via telephone/email/social media.
Correctional Sergeant
California Department of Corrections and Rehabilitation
Susanville, CA
03.2016 - 12.2023
- Supervised daily operations of correctional facility, ensuring adherence to policies and procedures.
- Coordinated training programs for staff, enhancing operational efficiency and compliance with regulations.
- Monitored inmate behavior, intervening in conflicts to maintain safety and security within the institution.
- Conducted regular inspections of facilities, identifying safety hazards and implementing corrective actions promptly.
- Monitored and confirmed compliance with safety standards and regulations.
- Coordinated responses to emergency situations arising in different prison locations.
- Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
Corrections Deputy
Lassen County Sheriff's Office
Susanville, CA
05.2014 - 02.2016
- Supervised inmate activities, ensuring compliance with safety regulations and facility policies.
- Conducted routine inspections to maintain security standards and prevent contraband entry.
- Managed crisis situations through effective communication and de-escalation techniques.
- Managed crisis situations effectively through de-escalation techniques, maintaining safety for both staff and inmates.
- Searched for contraband, weapons and drugs.
Towing Operator
College Towing
Grover Beach, CA
09.2009 - 04.2014
- Operated towing vehicles to safely transport stranded vehicles.
- Conducted vehicle assessments to determine safe towing methods and equipment needs.
- Communicated effectively with clients to provide updates and resolve issues during towing operations.
- Maintained accurate records of tow requests, vehicle conditions, and service times for operational efficiency.
- Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
- Managed involuntary pick-ups on behalf of business and law enforcement professionals.
Education
ACO Certificate - Adult Corrections Officer (ACO) Core Academy
Santa Rosa Junior College
Santa Rosa, CA04-2015
Welding - Welding Technology And General Education
Lassen Community College
Susanville, CA2006
High School Diploma -
Horizon High School
Westwood, CA05-2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Reliable and punctual
- Policy enforcement
- Attention to detail
Timeline
Sales Associate
Wheels West
02.2024 - Current
Correctional Sergeant
California Department of Corrections and Rehabilitation
03.2016 - 12.2023
Corrections Deputy
Lassen County Sheriff's Office
05.2014 - 02.2016
Towing Operator
College Towing
09.2009 - 04.2014
ACO Certificate - Adult Corrections Officer (ACO) Core Academy
Santa Rosa Junior College
Welding - Welding Technology And General Education
Lassen Community College
High School Diploma -
Horizon High School