Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Lucky Maniego

Toronto,ON

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
06.2022 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Manager

Freshii
10.2021 - 05.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Front counter and food service crew

Jollibee Company
04.2021 - 07.2021
  • Improved customer satisfaction by providing timely and accurate service at counter.
  • Increased sales opportunities with knowledge of products and services at counter.
  • Handled cash transactions, maintaining accuracy and accountability.
  • Collaborated with team members to streamline counter operations.

Front Counter and Drive thru Certified

Mcdonald's Bathurst and Steeles
09.2020 - 03.2021
  • Increased sales opportunities with knowledge of products and services at counter.
  • Improved customer satisfaction by providing timely and accurate service at counter.
  • Handled cash transactions, maintaining accuracy and accountability.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.

Front Counter and Drive-Thru Certified

Mcdonald's Dupont
07.2019 - 09.2020
  • Organized product displays to attract customer attention and encourage sales.
  • Collaborated with team members to streamline counter operations.
  • Handled cash transactions, maintaining accuracy and accountability.
  • Improved customer satisfaction by providing timely and accurate service at counter.

Education

Flight Services And Cabin Management

Seneca College of Applied Arts And Technology
Toronto, ON
04-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Exceptional customer service
  • Safety procedures
  • Customer service
  • Strong work ethic

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Barista

Starbucks
06.2022 - Current

Manager

Freshii
10.2021 - 05.2022

Front counter and food service crew

Jollibee Company
04.2021 - 07.2021

Front Counter and Drive thru Certified

Mcdonald's Bathurst and Steeles
09.2020 - 03.2021

Front Counter and Drive-Thru Certified

Mcdonald's Dupont
07.2019 - 09.2020

Flight Services And Cabin Management

Seneca College of Applied Arts And Technology

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Lucky Maniego