Customer-focused professional and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Manager
Shankly Global Ventures | Benin City Edo State
12.2019 - 04.2023
Managed and motivated employees to be productive and engage in work
Accomplished multiple task within established time frames
Maintained professional, organised, and safe environment for employees and patrons
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sales Representative
NESTLE NIG.
03.2015 - 04.2019
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and delivered engaging sales presentations to convey product benefits.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Banking and finance
University of Benin, State
01.2010
High School Diploma -
Baso International School
Benin City
Skills
Customer service, Computer literacy, Time management, Communication skills, English, Guest services, Documentation
Review, Microsoft word, Microsoft excel, Physical examinations
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