LUCKY DAVID DONGO
Edmonton,Canada
Summary
Highly skilled Resource with a proven track record of driving operational excellence and maximizing profitability through strategic business planning, analysis, and reporting. Expertise in process optimization, People management, business analysis, operations, compliance management, enterprise risk management and stakeholder collaboration. Recognized for strong communication, critical thinking, and the ability to guide stakeholders through complex, strategic decision-making processes while delivering measurable results across diverse portfolios and projects.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead, Strategic Planning and Reporting (PSC)
Government of Alberta
06.2024 - Current
- Developed the PSC’s Business Plan and Annual Report in accordance with established guidelines, standards, and timelines, including coordinating the department’s input into the GoA Strategic Plan and reporting publications.
- Led the design, development, implementation, and maintenance of the department’s strategic planning and reporting framework to ensure all elements of business planning are integrated.
- Provided planning advice and guidance to the executive team, executive directors, issue managers and other branch contacts across the PSC while ensuring all planning activities offered value to the department.
- Developed the PSC’s Enterprise Risk Management program by identifying risks and associated mitigations and strategies in alignment with standards defined by Treasury Board and Finance.
- Led and guided research through identifying trends and their impact and applicability to the ministry’s context. This includes conducting and updating the SWOT analysis for the ministry (Strengths, Weaknesses, Opportunities, Threats).
- Led the development and roll out of operational planning and quarterly reporting within the PSC(Including developing process, guides and tools to support operational planning and corporate services team).
Business Specialist (FM & Projects)
Saskatchewan Government
09.2023 - 05.2024
- Enhanced operational effectiveness by developing and executing strategic business plans, resulting in a $150,000 reduction in operating costs and a 20% increase in overall efficiency.
- Implemented continuous improvement initiatives based on comprehensive analysis, leading to a $750,000 return on investment and a 20% reduction in turnaround time for project deliverables.
- Optimized resource allocation through coordination of annual preventative maintenance plans and Projects CAPEX plans, resulting in increased cost savings and a 10% improvement in project completion timelines.
- Ensured compliance with municipalities regulations on recycling, collection and sorting within the facilities.
- Successfully managed day-to-day operations of the Department, exceeding key performance targets by 15%and maintaining high levels of customer satisfaction through efficient service delivery and vendor management.
- Resolved stakeholders’ inquiries promptly, maintaining a 95% satisfaction rate.
- Consulting and advising on sustainable initiatives such as single use plastics, waste management and stewardship programs.
Facilities Manager
OBASA Group of Companies
09.2022 - 08.2023
- Analyzed the current state of business operations within the region (Canada and USA), resulting in the identification of cost-saving opportunities and revenue enhancement strategies.
- Collaborated with stakeholders to design and implement more efficient and streamlined processes, leading to a 10% increase in productivity and a 15% reduction in operational costs.
- Evaluated existing business processes to identify inefficiencies and areas for improvement, resulting in a 20% improvement in workflow efficiency and a 10% reduction in project timelines.
- Elicited business needs from key stakeholders and assists in project planning, analysis, monitoring, and reporting, ensuring the successful delivery of project objectives and milestones.
- Managed technical services software (CMMS, BMS), including planned and unplanned maintenance across various portfolios, resulting in a 15% decrease in equipment downtime and a 20% increase in asset reliability.
- Created and developed succession plans for business growth, resulting in a 10% improvement in talent retention and career development opportunities.
- Maximized profitability through revenue development, cash control, OPEX, and CAPEX reviews, achieving a 12% increase in net profit margin.
- Conducted facilities audits and risk assessments across the diverse OBASA portfolio, identifying and mitigating potential risks, resulting in a 15% reduction in operational risks.
- Responsible for the team scheduling, audits,maintenance task,operational plans and framework ensuring business objectives, performance objectives and contract obligation.
Regional, Facility Manager
CBRE GWS
05.2019 - 09.2022
- Managed financial activities for a portfolio with a $3 million annual budget, ensuring OPEX and CAPEX alignment with profit targets, achieving a 10% increase in ROI.
- Developed and executed strategic development plans, resulting in a 15% growth in portfolio value.
- Implemented supply chain optimization initiatives, leading to a 20% reduction in procurement costs.
- Led cross-functional technical teams in the successful implementation of business process improvements, resulting in a 15% increase in operational efficiency.
- Provided leadership to subordinate teams, resulting in a 20% improvement in team performance.
- Provided best practices and efficient service responses to meet evolving customer needs.
- Developed succession plans, technical software requirements and innovative policies for sustainable portfolio management.
- Provide change management and risk management strategies to support organizational initiatives.
- Managed project allocation and resource optimization while reviewing subordinate managers’ performance KPIs.
- Delivered consistent reports and key metrics to executives and stakeholders, ensuring portfolio compliance and risk mitigation.
- Redesigned the corporate risk management framework, resulting in a 20% improvement in risk mitigation.
- Supervised the disposal and collection of composite,paper and recyclable materials in a safe manner.
- Conducted research and analysis to recommend performance improvement initiatives, including UPS systems and energy efficiency enhancements.
- Implemented sustainable initiative, resulting in a 25% growth in portfolio value.
- Ensured supply chain consistency and vendor competitiveness, leading to a 20% reduction in procurement costs.
Education
MSc - Facilities Management
University of Lagos
01.2017
Certificate Program - undefined
Business Analysis School
01.2024
B.Eng - Electrical & Electronics Engineering
Ambrose Alli University
01.2010
Skills
- Soft Skills: Leadership, Communication, Teamwork, Problem-solving, Adaptability, Time Management, Creativity, Conflict Resolution, Decision Making, Emotional Intelligence, Analytic thinking
- Technical Skills: Business Process Analysis, Project Management, Strategic Management, Operations Oversight, Project Coordination, Risk Management, Business Analysis, Tableau, SharePoint, Microsoft BI, Jira, Budgeting, Facilities Management, Stakeholder Engagement, Compliance, Customer Service, Data Analysis, Process Improvement, Microsoft Suite, Microsoft Word, Excel, PowerPoint, Customer Relationship Management
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Excellent communication
- Critical thinking
- Decision-making
- Organizational skills
Accomplishments
- Achieved a 95% success rate of all stakeholder tasks.
- Supervised team of 20 staff members.
Certification
- Member, International Institute of Business Analysis (IIBA)
- Occupational Health and Safety Certification
- Ethics and Compliance Certification
Languages
English
Full Professional
Timeline
Lead, Strategic Planning and Reporting (PSC)
Government of Alberta
06.2024 - Current
Business Specialist (FM & Projects)
Saskatchewan Government
09.2023 - 05.2024
Facilities Manager
OBASA Group of Companies
09.2022 - 08.2023
Regional, Facility Manager
CBRE GWS
05.2019 - 09.2022
Certificate Program - undefined
Business Analysis School
B.Eng - Electrical & Electronics Engineering
Ambrose Alli University
MSc - Facilities Management
University of Lagos
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