Charles Lucas
Fontana
Summary
Proactive truck driver with extensive experience in customer service and problem-solving. Known for strong teamwork and effective communication, ensuring optimal freight management and customer satisfaction in all deliveries.
Overview
1
1
Certification
Work History
Truck Driver
Blackrock Logistics
Fontana
2022 - 2026
- Completed delivery paperwork, including logs and receipts, to ensure accurate record-keeping.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Inspected truck pre- and post-trip to uphold safety regulations and ensure operational readiness.
Long Haul Truck Driver
FedEx:Ground
Bloomington
2008 - 2022
- Operated long-haul trucks to transport packages across various routes.
- Managed freight loading and unloading to optimize space and efficiency.
- Managed time efficiently to meet tight deadlines for deliveries along assigned routes.
Army Ammunition Specialist
Army
Redstone Arsenal
2003 - 2008
- Managed ammunition inventory, ensuring precise tracking and accountability of supplies.
- Conducted thorough inspections on ammunition, verifying compliance with safety standards and operational readiness.
- Developed and implemented comprehensive safety protocols for effective ammunition management and secure storage.
Customer Service Representative
Verizon Wireless
Los Angeles
2001 - 2003
- Assisted customers with product inquiries and service issues, ensuring timely resolution and customer satisfaction.
- Provided technical support for devices and services offered by Verizon Wireless.
- Processed customer orders and service requests efficiently.
- Educated customers on new products and promotional offers, enhancing their understanding and engagement.
- Resolved billing discrepancies using internal systems and tools, improving accuracy of customer accounts.
Education
GED -
East Los Angeles Occupational Center
Los Angeles, CA01-2000
Some College (No Degree) - Business Administration And Management
UEI College
Huntington Park, CA01-2000
Skills
- Freight logistics
- Freight management
- Load optimization
- Safety compliance
- Schedule management
- Problem solving
- Customer service
- Team collaboration
Languages
Spanish
Professional
Certification
Atlast Forklift Certification
Timeline
Truck Driver
Blackrock Logistics
2022 - 2026
Long Haul Truck Driver
FedEx:Ground
2008 - 2022
Army Ammunition Specialist
Army
2003 - 2008
Customer Service Representative
Verizon Wireless
2001 - 2003
GED -
East Los Angeles Occupational Center
Some College (No Degree) - Business Administration And Management
UEI College