Lucille Baulos
Registered Nurse
Roseville
Summary
Compassionate and patient-focused bilingual RN with over 10 years of experience delivering high-quality care to patients facing diverse medical challenges in fast-paced, high-acuity settings. Results-oriented professional dedicated to fostering a safe and nurturing environment while expertly developing, implementing, assessing, and evaluating individualized care plans to optimize patient outcomes. Proven track record of excellence in staff leadership, quality patient care, and enhancing patient safety standards. Recognized for commitment to continuous improvement and collaboration within multidisciplinary teams to achieve optimal results for patients.
Overview
12
12
years of professional experience
9
9
Certifications
1
1
Language
Work History
Registered Nurse—Quality Improvement Nurse
Health Plan of San Joaquin
04.2020 - Current
- Has basic knowledge of Medi-Cal and Medicare programs and regulations as related to quality improvement.
- Ability to handle confidential information with appropriate discretion.
- Performs Quality Improvement activities related to member complaints and grievance resolution.
- Monitors quality improvement activities to ensure members receive quality care in compliance with HPSJ (Health Plan of San Joaquin) regulatory and contractual requirements.
- Investigates and analyzes, identified clinically related external complaints and grievances.
- Analyzes data and make recommendations based on findings.
- Monitors, analyzes, and reports on progress and escalates as necessary such as presenting complex cases for peer review or reporting to Compliance as necessary.
- Assisting with Quarterly Committee Grievance Reports and Provider Recredentialing reports.
- Implements or Initiates Corrective Actions Plans (CAP) per Medical Director or Peer Reviewer's recommendations if necessary.
- Implements Plan-Do-Study-Act (PDSA) to improve provider compliance rates based on DHCS or Corporate Objectives.
- Develops quality improvement plans, policies, and operational guidelines.
- Trains and shares knowledge and experience to incoming staff in unit.
Registered Nurse—Direct Staff Development Assistant/ Kaiser Representative / Infection Care Coordinator / Supervisor
A Grace Sub-Acute & Skilled Care
09.2019 - 03.2020
- Assisted with In-service classes and staff meetings.
- Assisted to Complete CRE quarterly rectal swabbing and reports and other infection control duties.
- Organized DSD and Nurses Station files.
- Assisted Director of Nurses as she/he instructs in areas of personnel, orientation, supervision, and staffing.
- Trained or shared knowledge and experience to incoming staff in unit.
- Case Managed Kaiser residents with Kaiser Medical Officer and other member of the healthcare team.
- Reviewed resident's charts for completeness and appropriateness of treatments and medication orders.
- Periodically made nursing rounds and assure that nursing personnel are providing adequate nursing care in accordance with established nursing policies and procedures.
Registered Nurse—Complex Case Manager
Medcore Health Plan
01.2018 - 08.2019
- Conducted comprehensive assessment of member's needs including medical history, current health status and related issues.
- Assigned members to appropriate programs designed to prevent hospitalizations and decrease readmissions such as Complex Nurse Case Management, Diabetes Program or Transition of Care.
- Developed personalized care plan for the members.
- Supported member's self-managed care.
- Coordinated member's care to primary care physician or specialist.
- Provided members resources from community and advocating their health plan benefits.
- Provided education for qualified complex case members with their specified chronic diseases or medical diagnosis and reviewing medications.
- Assisted members with LPT Transportation to go to and from appointments.
- Trained or shared knowledge and supervised incoming staff.
- Notified Medical Director for any issues regarding the program.
Registered Nurse—Supervisor/Charge Nurse
Windsor Elm Haven Care Center
01.2017 - 01.2018
- Rendered direct post and sub-acute care that includes medication administration.
- Assessed, planned and implemented the patient's plan of care, and results within the facility's policies, procedures and standards of nursing.
- Assessed patient's condition, collected and evaluated all data and information regarding patients within facility unit to ensure effective, safe nursing practice.
- Ensured safety custody, storage, and administration of drugs (Narcotics and controlled substances) according to hospital policies.
- Supervised nurses and completed new patient admission orders.
- Delegated assigned and communicated expectations for care delivery processes to each member of the team.
- Trained or shared knowledge and experience to incoming staff in unit.
- Initiated and maintained care plans, enabled total individualized patient care to be implemented.
- Organizes patient support by educating patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process and management, and lifestyle options.
Registered Nurse—Supervisor/Charge Nurse
Windsor Hampton Care Center
05.2014 - 01.2017
- Rendered direct post-acute and long-term care that includes medication administration.
- Assessed, planned and implemented the patient's plan of care, and results within the facility's policies, procedures and standards of nursing.
- Assessed patient's condition, collected and evaluated all data and information regarding patients within facility unit to ensure effective, safe nursing practice.
- Ensured safety custody, storage, and administration of drugs (Narcotics and controlled substances) according to hospital policies.
- Supervised nurses and completed new patient admission orders.
- Trained or shared knowledge and experience to incoming staff in unit.
- Initiated and maintained care plans, enabled total individualized patient care to be implemented.
Registered Nurse—Charge Nurse
Pines at Placerville
11.2013 - 05.2014
- Performed observations and treatment in accordance with instruction of medical team and report abnormalities noted.
- Rendered direct post-acute care.
- Maintained orderliness and cleanliness in unit to prevent cross-infection.
- Served as model in rendering honest, tender, loving care to patients, patient's family, and staff.
- Established professional and harmonious relationship with other members of health care team.
- Maintained accurate nursing documentation and reported changes in patient's condition to physician.
- Ensures patient safety related but not limited to, medications and procedures utilizing the five rights; patient falls; decubitus prevention and prevention of nosocomial infections.
- Prioritizes, delegates, and supervises work assignments appropriately to ensure completion of patient care activities.
Education
Bachelor of Science - Nursing
Far Eastern University
Manila, PhilippinesSkills
- Quality Patient Care
- Nursing Care Planning
- Medication Administration
- Sub-Acute Care
- Post-Acute Care
- Long Term Care
- Transition of Care
- Diabetes Management Program
Certification
Registered Nursing License: California
Timeline
Registered Nurse—Quality Improvement Nurse
Health Plan of San Joaquin
04.2020 - Current
Registered Nurse—Direct Staff Development Assistant/ Kaiser Representative / Infection Care Coordinator / Supervisor
A Grace Sub-Acute & Skilled Care
09.2019 - 03.2020
Registered Nurse—Complex Case Manager
Medcore Health Plan
01.2018 - 08.2019
Registered Nurse—Supervisor/Charge Nurse
Windsor Elm Haven Care Center
01.2017 - 01.2018
Registered Nurse—Supervisor/Charge Nurse
Windsor Hampton Care Center
05.2014 - 01.2017
Registered Nurse—Charge Nurse
Pines at Placerville
11.2013 - 05.2014
Bachelor of Science - Nursing
Far Eastern University
TECHNICAL SKILLS
- Microsoft Office: Word, HLA, Excel, PowerPoint, Outlook, Teams Chat
- Adobe: Adobe Acrobat Reader
- Right Fax Utility: Fax Syste
- Shoretel: Phone System