Lucile BROCHAND DIT RENAUD

• Bring the dishes to the customers
• Clean and reset tables
• Washing and polishing glasses
• Refilled drinks and pitcher of water
• Maintained clean, safe and organized work environment to safeguard servers and patrons
• Greeted customers warmly to provide exceptional customer service
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
• Collaborated with other staff members to maintain high-level customer satisfaction
• Communicated customer needs clearly to kitchen staff for fast, accurate orders

• Saleswoman Missions :

Sale of éclairs and other pastries

Retained excellent client satisfaction ratings through outstanding service delivery

• Barista Missions :

Make the various coffees, teas and other drinks offered

• Commercial Missions :

In charge of the Environment sector at national and regional level

Participated in sales meetings and presentations to gain knowledge and insight

Generated reports to track sales activity and performance

• Marketing Missions :

Conducted market research to assess customer needs and preferences

Competitive intelligence

• Regional market studies
• Customer meetings (B to B on site)
• Phoning Bank
• Organization of events : Plenary sessions, sales meetings, travel
• Supervision of trainees
• Response to calls for tenders

During School holidays :

• Summer 2018, from June 30 to August 11, 2018,
• Christmas 2017, from December 30, 2017 to January 06, 2018,
• Summer 2017, from July 1 to September 2, 2017.

Saleswoman for sports products in the swimming and mountain departments.