Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucila Barraza

Redlands

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

9
9
years of professional experience

Work History

Team Member

Spaza
09.2015 - 02.2016
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • restock on all items along with keeping inventory up to date.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.

Caregiver

Comfort Keepers In Home Care
02.2017 - 10.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Crew Team Member

Juice It Up!
01.2017 - 08.2017
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.

Bartender

Happy Gals
01.2018 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Lead Direct Care Staff Member

The Well
03.2022 - 05.2024
  • Coordinated transportation arrangements for clients'' appointments or recreational outings.
  • Developed individualized care plans to address specific needs and improve overall wellbeing.
  • Established strong relationships with clients'' families, fostering open communication channels for collaborative decisionmaking.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in direct care services.
  • Planned activ
  • Trained new staff members on best practices for direct care, leading to improved team performance.
  • Assisted clients in achieving personal goals through tailored support and encouragement.
  • Supported clients during community outings, promoting independence while prioritizing safety precautions at all times.
  • Streamlined documentation processes, resulting in more accurate and timely recordkeeping.
  • Managed daily operations of the facility, ensuring efficient use of resources and adherence to regulations.
  • Promoted a safe and comfortable environment for clients, resulting in increased trust and rapport.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

High School Diploma -

Orangewood High School
Redlands
06.2017

Skills

  • Cash Handling
  • Food handling
  • Order Taking
  • Cleanliness standards
  • Service prioritization
  • Table Setting
  • Social Skills Development
  • Individualized Education Plans
  • Autism Spectrum Knowledge
  • Seizure Management
  • Motor Skills Development
  • Meal Preparation
  • Activity Planning
  • Attentive to People
  • Childcare experience
  • CPR Certification
  • Client satisfaction
  • Light Cleaning
  • Care Planning
  • Bilingual

Timeline

Lead Direct Care Staff Member

The Well
03.2022 - 05.2024

Bartender

Happy Gals
01.2018 - 09.2020

Caregiver

Comfort Keepers In Home Care
02.2017 - 10.2018

Crew Team Member

Juice It Up!
01.2017 - 08.2017

Team Member

Spaza
09.2015 - 02.2016

High School Diploma -

Orangewood High School
Lucila Barraza