Lucien Tasse
Martintown,ON
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and increasing occupancy rates for Sonoma Property Management. Expert in property inspections and maintenance coordination, coupled with exceptional oral communication skills, ensuring operational excellence and profitability. Achieved a significant reduction in vacancy periods through strategic marketing and tenant relations.
Overview
15
15
years of professional experience
Work History
Property Manager
Sonoma Property Management
11.2019 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Maintenance and Repair Person
Sonoma Property Management
11.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Truck Driver
Sonoma Express Inc.
12.2009 - Current
Education
High School Diploma -
Ecole Secondaire Regional De Hawkesbury
Hawkesbury, ON06.1994
Skills
Property Management
Payment Collection
Property Inspections
Customer service-focused
Rent collection
Lease Renewals
Tenant relations
Exceptional oral and written communication skills
Leasing and sales
Property tours and inspections
Eviction Procedures
Maintenance knowledge
Maintenance Scheduling
Occupancy Management
Administrative Support
Fair housing mandates
Tenant and eviction laws
Vendor Management
Multi-family property management
Financial budgeting and reporting
Property Management Expertise
Marketing and Advertising
Maintenance Coordination
Preparing property agreements
Adaptable
Grounds Maintenance
Compliance Monitoring
Property accountability
Valid [State Name] driver's license
Business Administration
Preventive Maintenance
Apartment Maintenance
Building operations
Loan Processing
Data Entry
Critical Thinking
Client Relations
Decision-Making
Microsoft Office
Property Showing
Monthly Fee and Payment Collection
Operations Management
Dispute Handling
Sales and Marketing
Repair Planning
Grounds and Facility Inspection
Maintenance Management
Disturbance Handling
Complaints Investigation
Deposits Management
Tenant Eligibility Determination
Schedule Coordination
Sale and Rental Recordkeeping
Property Marketing
Budget Preparation
Rent Pricing Optimization
Personnel Management
Affordable housing programs knowledge
Mobile Device Operation
Maintenance Oversight
Tracking operating expenses
Work Planning
Rental Listings Research
Languages
English
Native or Bilingual
French
Native or Bilingual
Investor
i own 8 properties in between Cornwall, On and Hawkesbury, ON
Always looking to investor for my future.
I try and by cheap Multifamily properties, renovate them and then rent them out.
I do most of my renovation on the weekends and days off.
Timeline
Property Manager
Sonoma Property Management
11.2019 - Current
Maintenance and Repair Person
Sonoma Property Management
11.2019 - Current
Truck Driver
Sonoma Express Inc.
12.2009 - Current
High School Diploma -
Ecole Secondaire Regional De Hawkesbury
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