Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucien Stratton

Vancouver,BC

Summary

Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.

Overview

7
7
years of professional experience

Work History

Food and Beverage Server

Southwood Golf & Country Club
04.2021 - 02.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supported needs of 10 - person wait staff who attended to specific needs of countless customers daily
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Logistics Supervisor

Alero Moving & Storage
06.2020 - 07.2023
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Enhanced employee performance through targeted training programs and regular feedback sessions.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Kept corporate departments and customers updated on critical shipments.

Assistant Manager

Perfumes4u
05.2017 - 03.2020
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Developed strategy to increase sales and drive profits.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Bachelor of Commerce (Honours) -

Asper School of Business, University of Manitoba
05.2022

Skills

  • Self-motivated
  • Fast learner
  • Thrive in working with others
  • Ability to work under pressure
  • Critical thinker
  • Strong sense of responsibility
  • Menu Memorization
  • Food Safety Standards

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Food and Beverage Server

Southwood Golf & Country Club
04.2021 - 02.2024

Logistics Supervisor

Alero Moving & Storage
06.2020 - 07.2023

Assistant Manager

Perfumes4u
05.2017 - 03.2020

Bachelor of Commerce (Honours) -

Asper School of Business, University of Manitoba
Lucien Stratton