Lucien Rutayisire, P.Eng

• Traveled to build sites to collaborate with construction personnel and to confirm compliance with design parameters and regulations.
• Made and submitted reports detailing finding and any actions taken.
• Kept up-to-date on inspection regulations, codes, ordinances and techniques.
• Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
• Determined work met applicable city, state and federal guidelines and discipline-specific codes.

• Identifying and act on contractual and regulatory infractions.

• Liaising with Clients, Contractors, Sub-Contractors and other stakeholders.

• Responded to customer requests for products, services, and company information.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Handled customer inquiries and suggestions courteously and professionally.

• Collaborated with other departments to facilitate successful project completion.
• Created detailed reports on engineering activities and findings.
• Documented and developed engineering procedures and processes.
• Trained and mentored junior engineers, providing guidance and direction.
• Analyzed and interpreted data to identify trends and recommend improvements.
• Analyzed and interpreted customer requirements to develop engineering solutions.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Maintained database and spreadsheets with accurate inventory and status.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Prepared meeting agendas and minutes for distribution and record keeping.

• Performed geotechnical analysis and research to assess construction site conditions.
• Performed construction observation and took soil samples.
• Developed design specifications and drawings for construction projects.
• Developed accurate proposals and determined costs for investigation procedures.
• Produced precise technical specifications and data sheets.
• Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.

• Assist a PhD Students with his projects. The projects were funded by an Ontario Research Fund (ORF) grant, and the cost of building the setups was about 50,000 Canadian Dollars. Work included, but was not limited to; field and laboratory project setup, i.e., QA/QC methods related to water quality, lab procedures, and applied research, conduct wastewater treatment processes in physical, chemical, biological and in odour control.

• Attentive to Health and Safety factors with respect to chemicals and equipment used in water and wastewater treatment.