Luciano Mendoza
Amazon
Modesto
2
Languages
4
years of professional experience
Detail-oriented Warehouse Associate experienced in order fulfillment and inventory management. Achieved operational efficiency through strong teamwork and critical thinking. Focused on enhancing organizational performance with a proactive approach to problem-solving and time management.
Work History
Amazon Associate
3 Years 3 Months- Ensured accurate order fulfillment by conducting quality checks on outgoing shipments.
- Operated warehouse management systems to track inventory levels and optimize stock replenishment.
- Collaborated with team members to streamline packaging processes, improving efficiency in daily operations.
- Assisted in training new associates on safety protocols and operational procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Operated pallet jacks and other equipment to move materials.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Monitored equipment functionality, reporting issues to maintain operational continuity and safety standards.
Shoe Sales Associate
10 Months- Assisted customers with shoe selection, ensuring a positive shopping experience and product satisfaction.
- Maintained store presentation by organizing merchandise displays and replenishing stock daily.
- Educated customers on product features, benefits, and proper care techniques for footwear.
- Resolved customer inquiries and concerns, fostering loyalty through effective communication skills.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided exceptional customer service, addressing complaints and concerns promptly and professionally.
- Increased customer satisfaction by providing personalized shoe recommendations based on individual needs and preferences.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma
Skills
Adaptability
Teamwork
Collaboration
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Critical thinking
Organizational skills
Material handling
Safety procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Amazon Associate
Amazon
07.2023 - CurrentRead More
Shoe Sales Associate
Shiekh Shoes
09.2022 - 07.2023Read More
Modesto High
High School Diploma
Read More