Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luciano D'Alimonte

Bolton,ON

Summary

I am a detail-oriented professional with extensive experience. I have expertise in operations management and customer service, enhancing efficiency and client satisfaction, as well as being adept at problem-solving and using effective communication. I consistently deliver results while fostering teamwork and organization in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Production Office Administrator

Marfab Metal Products Inc.
02.2025 - Current
  • My key responsibilities in this role are to maintain all the day to day production operations in an efficient manner.
  • This includes invoicing, customer service, filing, quotaations, logistics, shipping and receiving, production work, preparing documents, packaging, and general office administration duties.

Contracted Benefits Advisor

Globe Life AIL Division
04.2024 - 01.2025
  • Provided guidance and assistance to individuals and families regarding their insurance benefits packages.
  • This included explaining insurance options and benefits each member is entitled to as well as delivering and explaining their no-cost benefits.
  • Through effective communication and a strong understanding of insurance plans I assisted individuals in understanding their benefits and helped them make informed decisions.

Office Administrator

Canadian Gift Concept Corp.
08.2020 - 01.2024
  • My key responsibilities included: preparing invoices, creating orders for customers, preparing key account bookings for seasonal buying programs, acting as the main point of customer service for the office via phone and email, website management, assisting with our sales rep team, running trade shows as a representative for the company.

Customer Service Representative

BMO Bank of Montreal
05.2018 - 06.2020
  • I provided customers with the best banking experience possible through knowledgeable advice concerning BMO products, and a high level of commitment to customer service.
  • I was the first point of contact for BMO customers, and as such I acted as a liaison between customers and our financial planners.

Merchandiser

Shoppers Drug Mart
04.2018 - 09.2018
  • My role consisted of stocking merchandise and managing product inventory.
  • I also assisted customers with updating passport photos, as well as providing on floor customer service.

Sales Associate

Hudson's Bay Company
11.2017 - 04.2018
  • Worked in the Men's Department, Footwear department, and on cash, providing customers with an excellent shopping experience through exceptional customer service.

Education

BBA - Business Administration

Schulich School of Business
Toronto, ON
04-2019

Skills

  • Customer Service
  • Operations Management
  • Problem Solving
  • Effective Communication
  • Team Player
  • Organized
  • Time Management
  • Detailed
  • Critical Thinking
  • Marketing

Timeline

Production Office Administrator

Marfab Metal Products Inc.
02.2025 - Current

Contracted Benefits Advisor

Globe Life AIL Division
04.2024 - 01.2025

Office Administrator

Canadian Gift Concept Corp.
08.2020 - 01.2024

Customer Service Representative

BMO Bank of Montreal
05.2018 - 06.2020

Merchandiser

Shoppers Drug Mart
04.2018 - 09.2018

Sales Associate

Hudson's Bay Company
11.2017 - 04.2018

BBA - Business Administration

Schulich School of Business
Luciano D'Alimonte