Luciana Rodriguez
Riverside
Summary
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills for the betterment of the organization. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Revive Pain Management
03.2023 - Current
- Eligibility
- Taking patients' intake
- Data entry
- Faxes
- Medical records
- Toradol injections
- Emails
- Referrals
- Scanning
- Front office
- Chart prepping
- Phones
- Scheduled appointments for patients via phone and in person
Medical Assistant
Shohet Ear Associates
08.2022 - 02.2023
- Cleaning and autoclave tools
- Scanning and faxing
- Vitals
- Phones
- Data entry
- Logging voicemails
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
Medical Assistant/Back Office Supervisor
Healthpointe
04.2019 - 08.2022
- Front/Back office procedures
- Help patients complete necessary medical forms and documentation
- Managed the master calendar and scheduled appointments for providers based on optimal patient loads and clinic availability
- Write prescriptions
- Physicals
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Ensured a smooth workflow for the back-office staff
- Responded to patient callbacks and phone-in prescription refill requests
- Collected samples from patients for laboratory testing purposes
Education
Medical Assistant Certificate -
North West College
Riverside, CA11.2017
Skills
- EMR/EHR
- Bilingual
- Efficient
- Reliable Team Player
- Trustworthy Companion
- Medical Office Administration
- Appointment Setting
- Prescription Refills
- Available to Travel
- Data entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Revive Pain Management
03.2023 - Current
Medical Assistant
Shohet Ear Associates
08.2022 - 02.2023
Medical Assistant/Back Office Supervisor
Healthpointe
04.2019 - 08.2022
Medical Assistant Certificate -
North West College
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