Summary
Overview
Work History
Education
Skills
Timeline
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Lucia L Ledo Alonso

Business Instructor
Vancouver,B.C.

Summary

Knowledgeable Business Instructor making complex concepts easier to understand while challenging students to think critically. Monitored student progress and adjusted instruction as needed. Familiar with different assessments and pedagogical methods to help gauge understanding and learning.

Overview

6
6
years of professional experience
11
11
years of post-secondary education

Work History

Customer Service Instructor

Cornerstone International College of Canada
Vancouver, B.C., BC
08.2023 - Current
  • Taught Customer Service full course load to international students including Sales and negotiation, Strategic Marketing, and Finance
  • Developed and delivered effective and dynamic learning experiences to classes of 35 students on average
  • Incorporated various teaching/learning methods to meet course learning objectives
  • Developed learning materials that support learning objectives in place
  • Prepared, administered, and graded assignments and exams promptly
  • Demonstrated flexibility in meeting college's and students' changing requirements as conditions may require over time.
  • Promoted positive learning environments by establishing clear expectations and maintaining consistent classroom management techniques
  • Boosted student performance by providing individualized support and targeted feedback

English Instructor for Spanish Speakers

Freelancer
Canada, BC
01.2022 - 10.2023
  • Provided engaging English classes to students adapted to each student's specificities
  • Prepared individualized lesson plans and curriculum according to individual students' abilities and goals detailing what will be taught and how course materials will be delivered
  • Planned, prepared and delivered lessons on Conversation Techniques and Grammar to groups of up to 4 students daily
  • Included new technological resources in class dynamics
  • Promoted skill development in reading, writing, speaking, and listening through various instructional methods tailored to individual needs.
  • Communicate, support, and follow up with students as needed.

Professor/ Researcher

University of Havana
Cuba, Havana
11.2018 - 09.2021
  • Lecturer of Biotechnology Business to 5th-year Microbiology students
  • Designed and assessed exams, projects, and different sorts of theoretical and practical evaluations for students
  • Designed and executed study approaches to increase knowledge and provide valuable contributions
  • Communicated research results to students, individuals in industry, government, and general public
  • Conducted basic and applied research on Environmental Microbiology
  • Remained up-to-date in all market dynamics and trends in biotechnology
  • Streamlined research processes to meet deadlines and established goals.
  • Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
  • Ensured curriculum alignment with academic standards through regular course review and updates.
  • Maintained regular office hours to provide struggling students with additional course help.

Education

College Diploma - Business

Digital Marketing Specialist
Vancouver, BC
07.2023 - 12.2023

College Diploma - Business

International Business Management-Customer Service
Vancouver
10.2021 - 05.2023

Master of Science - Biotechnology

Environmental Microbiology
Havana, Cuba
09.2018 - 09.2021

Diploma - Education

Pedagogical Training To Teach At University Level
Havana, Cuba
09.2017 - 10.2018

Diploma - Business

Business Incubator of The University of Havana
Havana, Cuba
01.2017 - 08.2017

Bachelor of Science - Microbiology

University of Havana
Havana, Cuba
09.2012 - 07.2017

Skills

Strong Communication Skills

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Timeline

Customer Service Instructor

Cornerstone International College of Canada
08.2023 - Current

College Diploma - Business

Digital Marketing Specialist
07.2023 - 12.2023

English Instructor for Spanish Speakers

Freelancer
01.2022 - 10.2023

College Diploma - Business

International Business Management-Customer Service
10.2021 - 05.2023

Professor/ Researcher

University of Havana
11.2018 - 09.2021

Master of Science - Biotechnology

Environmental Microbiology
09.2018 - 09.2021

Diploma - Education

Pedagogical Training To Teach At University Level
09.2017 - 10.2018

Diploma - Business

Business Incubator of The University of Havana
01.2017 - 08.2017

Bachelor of Science - Microbiology

University of Havana
09.2012 - 07.2017
Lucia L Ledo AlonsoBusiness Instructor