Lucia Jane Fernandez
Edmonton,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service and Kitchen Crew
McDonald's Corp.
11.2021 - 06.2022
- Assisting customers and taking orders
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Made food according to standard recipes with requested changes for customer satisfaction
- Followed food safety practices and sanitation guidelines
Medical Admin/COO Secretary Cum HR
Al Salama One Day Surgery
03.2018 - 06.2019
- Maintain personnel files and records
- Making daily/monthly schedule for staffs
- Monitor confirmation dates of new staff.
- Preparing and processing timely distribution of salary, bonus, and leave encashment.
- Recording, maintaining and monitoring attendance to ensure employee punctuality
- Maintaining and regularly updating master database (personal file, personal database, etc.)
- Administer payroll for all non-executive staff
- Administer staff leaves
- Responsible for secretary and administrative duties necessary to maintain highly quality and efficient office of management
- Making calls according to instruction from COO and transfer to him
- Taking messages and convey to COO
- Prepare and manage internal correspondence and reports and distribute same
- Implement and maintain office system.
- Liaison with internal and external contacts.
- Maintain general filing system and file all correspondence
- Providing secretarial support to COO
Warehouse Associate
Amazon.ca
02.2017 - 04.2017
- Picked and packed order items
- Stocked shelves, racks and cases with new or transferred merchandise
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
Admin Office Clerk/School Registrar (part Time)
Eastern Achiever Academy Of Taguig
04.2015 - 09.2016
- Coordinate and perform day to day school administrative function
- Prepare and maintain student records and ensure that they are updated on regular basis
- Provide secretarial assistance to principal by relieving her of administrative tasks such as composing, typing and editing letters and bulletins
- Man reception area and direct visitors and parents to correct school personnel
- Handle mail distribution, filing, and sorting activities
- Answers telephone calls and transfer calls to appropriate recipients
- Provide assistance to parents with school registration and admission procedures
- Distribute and collect textbooks and stationery
Education
Diploma - Medical Office Assistant
East-West College
Calgary, AB02.2024
Bachelor of Science - Business Administration, Marketing Management
University of Perpetual Help System DALTA
Manila, PH04.2016
Skills
- Electronic Medical Record(EMR) software
- Analytical and problem-solving skills
- Multitasking and Organization
- Computer Skills (Microsoft Office)
- Strong verbal and written communication skills
- Reception Management
- Attention to Detail
- Records Management
- Phone and Email Etiquette
- Positive Attitude
- Appointment Coordination
Languages
English
Full Professional
Tagalog
Native or Bilingual
Certification
- Standard First Aid Training - October 31, 2023
Timeline
Service and Kitchen Crew
McDonald's Corp.
11.2021 - 06.2022
Medical Admin/COO Secretary Cum HR
Al Salama One Day Surgery
03.2018 - 06.2019
Warehouse Associate
Amazon.ca
02.2017 - 04.2017
Admin Office Clerk/School Registrar (part Time)
Eastern Achiever Academy Of Taguig
04.2015 - 09.2016
Diploma - Medical Office Assistant
East-West College
Bachelor of Science - Business Administration, Marketing Management
University of Perpetual Help System DALTA
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