Lucia Omachelová
Banff,Alberta (AB)
Summary
Dynamic and motivated professional with a diverse background in service, hospitality, and childcare, currently residing in Banff, Canada. A strong foundation in discipline and independence cultivated through years of athletic experience fosters reliability and a proactive approach to task completion. Passionate about outdoor activities and engaging with vibrant, humorous individuals, bringing positive energy to team environments. Versatile work experience spans home care, gastronomy, hotel reception, and summer camps, showcasing adaptability and a commitment to excellence in every role.
Overview
8
8
years of professional experience
Work History
Barista
Banff Lodging Co.
Banff, AB
04.2025 - Current
- Prepared high-quality espresso beverages, ensuring consistency and adherence to company standards.
- Delivered exceptional customer service, fostering positive relationships and enhancing guest experiences.
- Trained new staff on coffee preparation techniques and equipment operation for improved efficiency.
- Managed inventory levels, ensuring timely restocking of supplies to meet customer demand.
Waitress
Sani Ikos Group
Mallorca, Spain
04.2024 - 11.2024
- Seasonal job in Mallorca, Spain.
- Implemented upselling techniques, increasing average check size through effective communication of specials.
- Managed multiple tables efficiently, ensuring timely order delivery and attention to guest needs.
- Collaborated with kitchen staff to streamline order processing, reducing wait times for guests.
Receptionist
Hotel Max Inn
Bratislava, Slovakia
01.2022 - 01.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated room reservations and maintained accurate booking records using hotel management software.
- Trained new staff on front desk procedures, enhancing team efficiency and service quality.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Coach
Canoe club TTS Trenčín
Trenčín
01.2018 - 01.2023
- Work with children, summer canoe and kayak camps, sport activities, education of children in sports in the form of practice, games and entertainment, being an example for younger generations, learning movement basics, group exercises for adults.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Developed code of conduct for team, promoting discipline and respect both on and off field.
Education
Human Resources Management
University of Economics in Bratislava
Bratislava, Slovakia01-2024
Skills
- Certificate Level 1 Coach - Canoeing, Group workout Coach
- Type B driver's license, active driver
- Microsoft Office(Excel, Word, Power Point)
- Attention to detail
- Exceptional customer service
- Espresso machine operation
- Time management
LANGUAGES
Slovak
Native or Bilingual
English
Full Professional
German
Elementary
Spanish
Elementary
Interests
Sports, gardening, books, summer festivals
Timeline
Barista
Banff Lodging Co.
04.2025 - Current
Waitress
Sani Ikos Group
04.2024 - 11.2024
Receptionist
Hotel Max Inn
01.2022 - 01.2024
Coach
Canoe club TTS Trenčín
01.2018 - 01.2023
Human Resources Management
University of Economics in Bratislava