Lucia Khoroshev
Summary
With a Bachelor's in English Literature and a passion for the power of language, I am a versatile communicator eager to transition into copywriting and editing roles. My diverse experiences as a Personal Care Assistant (PCA) , ESL Teacher , and Guest Services Representative have not only honed my ability to connect with people from all walks of life but have also sharpened my skills in communication , problem-solving , and attention to detail . I'm looking to bring my unique skill set—combining writing , editing , and cross-cultural communication —to a role where I can create compelling, effective content that resonates with audiences and drives impact.
Overview
9
9
years of professional experience
Work History
ESL Teacher
ENGin
11.2024 - Current
- Taught adult students the basics of business English , focusing on grammar and conversational speaking.
PCA
Department Of Developmental Services
08.2023 - 08.2024
- Managed challenging behaviors in schizophrenic and autistic patients using de-escalation techniques.
- Supported physical therapists by implementing range of motion exercises into exercise routine.
- Administered medications
- Documented patient information accurately in electronic medical records , ensuring continuity of care among healthcare providers.
Academic Peer Mentor
Mentor Collective UCSD
09.2021 - 06.2023
- Guided first-year students by offering advice on time management skills, academic expectations, and social adjustment.
Teaching Assistant Volunteer
Cesar Chavez Elementary School
03.2022 - 06.2022
- Provided targeted support for students with learning disabilities, leading to increased confidence and academic success.
Guest Service Representative
Sun Retreats Peters Pond
07.2015 - 09.2017
- Handled payment transactions accurately, maintaining proper cash handling/ data management procedures at all times.
- Collaborated with marketing team to promote special offers and packages, driving occupancy rates.
- Microsoft Dynamics 365, Microsoft Excel, Google Sheets
Education
TEFL Certification - Teaching English As A Second Language
International TEFL Academy
Virtual11-2024
Bachelor of Arts - English Language And Literature
University of California, San Diego
La Jolla, CA06-2023
Associate of Science - Behavioral Sciences
Santa Barbara City College
Santa Barbara, CA05-2021
Skills
- Empathy and patience
- Teaching English
- Cultural sensitivity
- Medical terminology
- Patient documentation
- Tech Savvy with Microsoft Excel, Google Sheets, AI Chatbots and other platforms
- Professional telephone demeanor
- Administrative support
- De-escalation techniques/conflict resolution
- Proofreading/editing
- Researching skills
- Social media strategy/copywriting
Timeline
ESL Teacher
ENGin
11.2024 - Current
PCA
Department Of Developmental Services
08.2023 - 08.2024
Teaching Assistant Volunteer
Cesar Chavez Elementary School
03.2022 - 06.2022
Academic Peer Mentor
Mentor Collective UCSD
09.2021 - 06.2023
Guest Service Representative
Sun Retreats Peters Pond
07.2015 - 09.2017
TEFL Certification - Teaching English As A Second Language
International TEFL Academy
Bachelor of Arts - English Language And Literature
University of California, San Diego
Associate of Science - Behavioral Sciences
Santa Barbara City College
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