Lucia Kasper
Arrowwood,AB
Summary
Experienced Pool Supervisor with strong leadership, team management, and customer service skills, specializing in pool operations, safety compliance, staff training, and facility maintenance. Hold a diploma in Environmental Sciences with a major in Reclamation and Remediation, brining knowledge of environmental practices, site assessments, regulatory compliance, and site restoration. Recognized for maintaining safe, efficient operations while leading teams and delivering high-quality service.
Overview
8
8
years of professional experience
Work History
Pool Supervisor
Vulcan Lions Community Pool
Vulcan, Alberta
05.2025 - Current
- Supervised daily pool operations to ensure adherence to safety and cleanliness standards.
- Implemented safety protocols and emergency procedures for staff and patrons.
- Trained and mentored staff on best practices for effective pool maintenance.
- Coordinated response efforts for patron concerns or emergencies, ensuring prompt resolution under pressure.
- Collaborated with facility management to address staffing needs and equipment issues, maintaining smooth operations.
Farm hand
Crabby Acres
04.2018 - Current
- Managed daily livestock activities independently and ensured a smooth operation
- Assisted in developing and implementing sustainable farm management practices.
- Maintained composure in high-stress environments while adapting to changing conditions.
- Supported all aspects of goat farm operations, preventing major issues from disrupting activities.
Lifeguard
Vulcan Lions Community Pool
07.2023 - 08.2024
- Ensured safety of over 160 patrons daily through constant surveillance of pool areas.
- Maintained strict adherence to health protocols by performing regular water quality checks.
- Collaborated effectively with lifeguard team to manage high-traffic days and emergencies.
- Executed prompt communication during emergencies to ensure swift response.
- Demonstrated strong situational awareness, preventing incidents through proactive scanning.
- Remained calm and decisive in high-stress situations while performing rescues and administering first aid.
Swim Instructor
Vulcan Lions Community Pool
07.2023 - 08.2024
- Facilitated classes teaching participants of all ages swimming and safety education
Resident Assistant
Prairie Christian Academy
Three Hills
05.2023 - 06.2024
- Assist the Dean with dorm protocols including direct supervision of dorm students; effective communicator with team; trustworthy
Retail Associate
Arrowwood Co-operative Association
07.2021 - 09.2022
- personable customer service representative, dependable and self-motivated to enhance success of daily operations
Water Attendant
Vulcan Lions Community Pool
05.2022 - 08.2022
- Monitored water slide operations to promote safety and enhance patron enjoyment.
Education
Land and Water Resources Diploma - Reclamation And Remedation
Olds College
Olds, AB06-2026
High School Graduate -
Prairie Christian Academy
Three Hills, AB05-2024
Skills
- CPR certification
- Communication skills
- Problem solving
- Team collaboration
- Customer service
Timeline
Pool Supervisor
Vulcan Lions Community Pool
05.2025 - Current
Lifeguard
Vulcan Lions Community Pool
07.2023 - 08.2024
Swim Instructor
Vulcan Lions Community Pool
07.2023 - 08.2024
Resident Assistant
Prairie Christian Academy
05.2023 - 06.2024
Water Attendant
Vulcan Lions Community Pool
05.2022 - 08.2022
Retail Associate
Arrowwood Co-operative Association
07.2021 - 09.2022
Farm hand
Crabby Acres
04.2018 - Current
Land and Water Resources Diploma - Reclamation And Remedation
Olds College
High School Graduate -
Prairie Christian Academy