Lucia Kananga
MB
Summary
Adept at maintaining high standards of cleanliness and organization, demonstrated during tenure at Holiday Inn Winnipeg-South. Excelled in teamwork and housekeeping, enhancing guest satisfaction and operational efficiency. Skilled in customer service and bathroom cleaning, I significantly contributed to creating a welcoming environment for guests and clients alike, showcasing a commitment to excellence and a proactive approach to problem-solving.
Overview
2
2
years of professional experience
Work History
Housekeeper
Holiday Inn Winnipeg-South
Winnipeg, MB
07.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Support Worker
SBS
Winnipeg, MB
03.2023 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Education
Sisler High School
Winnipeg, MB06.2023
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Bed making proficiency
Languages
Swahili
Full Professional
Timeline
Housekeeper
Holiday Inn Winnipeg-South
07.2024 - Current
Support Worker
SBS
03.2023 - 07.2024
Sisler High School