Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

LUCIA KALOGERAS

Newmarket,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

G-Group Developments
07.2020 - Current
  • Sales, review contracts/inputting contracts, answering phones & redirecting them to appropriate recipient, filing/organizing folders, customer service, manager for PDI inspections, color selection, prepare Agreements of Purchase and Sale
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Executed record filing system to improve document organization and management.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Liaised between clients and vendors and maintained effective lines of communication.

Director of the builder's Division

Lastman's Bad Boy
06.2015 - 06.2020
  • Manage all sites, manage all orders, manage all purchaser inquiries, deficiencies, gain more projects, advertising
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
  • Drafted and distributed reports to assist board members with critical business decisions.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Administrative Assistant/ Receptionist

Banc-Cor Capital
10.2011 - 05.2012
  • Sales, answering phones & redirecting them to appropriate recipient/reception duties, greeting customers, data entry, customer service, created new purchase orders

Education

High School Diploma -

St Theresa Catholic High School
Richmond Hill
2011

Skills

  • Effective planning and organizational skills; detail-oriented and deadline driven
  • Well-developed communication skills demonstrated through extensive customer service, answering multiline phones, preparing reports and documentation, as well as achieving positive interaction with individuals at all levels
  • Work well independently and as part of a team; solid work ethic
  • High energy, enthusiastic and dependable individual; excels in challenging environments
  • Office Administration
  • Customer Service
  • Data Entry
  • Computer Skills
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Customer and client relations
  • Clerical Support
  • Scheduling
  • Documentation and Recordkeeping
  • Office Management
  • Database entry
  • Scheduling and calendar management
  • Dedicated Team Player
  • Excel spreadsheets
  • Appointment Scheduling
  • Business Administration
  • Writing reports
  • Project Management
  • Accounting Support

Availability

Currently looking for a work from home position, any hours

Languages

English
Full Professional

Timeline

Administrative Assistant

G-Group Developments
07.2020 - Current

Director of the builder's Division

Lastman's Bad Boy
06.2015 - 06.2020

Administrative Assistant/ Receptionist

Banc-Cor Capital
10.2011 - 05.2012

High School Diploma -

St Theresa Catholic High School

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LUCIA KALOGERAS