Lucia Clarke Alvarado
Langley ,BC
Summary
Dedicated professional with expertise in hospitality and equestrian care. Proven track record in delivering exceptional customer service while maintaining organized environments. Detail-oriented and adept in fast-paced settings, ensuring operational efficiency and enhanced guest experiences. Capable of thriving in both self-driven and team-oriented roles.
Overview
3
3
years of professional experience
Work History
Equestrian Facility Caretaker and Rider
Self Employed Services
12.2023 - Current
- Contributed to a welcoming atmosphere by maintaining clean common areas, restrooms, tack rooms, and arenas.
- Managed inventory of feed, hay, bedding materials, and other supplies to maintain adequate stock levels for daily operations.
- Organized and maintained a training and fitness schedule for equines
- Maintained a working and safe barn, fixing fences, moving gravel and any other necessary improvements to the facility.
Hospitality Team Member
Thunderbird Show Park
03.2022 - 07.2023
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support to other team members during busy periods, ensuring seamless guest experiences and efficiency.
- Facilitated smooth operations during events and functions, handling logistics and guest services
Education
Sports Management Certificate -
University of New York
New York 04.2024
Skills
- Detail oriented
- Hardworking, used to working long days in busy and stressful situations
- Self motivated
- Physically fit
- Great with customers and working with their needs and wants
- Facility maintenance
- Event logistics
- Team collaboration
Timeline
Equestrian Facility Caretaker and Rider
Self Employed Services
12.2023 - Current
Hospitality Team Member
Thunderbird Show Park
03.2022 - 07.2023
Sports Management Certificate -
University of New York
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