Eugenia 'Lucy' Arellano
Sacramento
Summary
Experienced administrative professional with 17 years in executive support, tech operations, and account management. Partnered with senior leadership to manage complex schedules, oversee major software contracts, and coordinate department priorities. Brings strong communication and problem-solving skills from 12 years as an Account Executive. Known for confidentiality, exceptional service, and anticipating needs in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Secretary, Technology
Twin Rivers Unified School District
09.2024 - Current
- Support the Chief Technology Officer and five managers by coordinating schedules, meetings, and communication.
- Manage employee time cards and ensure accurate, timely submission.
- Oversee and track more than $1 million in software contracts, ensuring renewals, compliance, and cost efficiency.
- Assist in the development and monitoring of the Technology Department budget.
- Prepare reports, documentation, and correspondence for department leadership.
- Maintain confidentiality, professionalism, and efficiency in a fast‑paced environment.
Secretary, Equity Diversity and Inclusion
Twin Rivers Unified School District
06.2023 - 09.2024
- Manage executive calendars, scheduling appointments and meetings to optimize time management.
- Assist with planning and executing district events, workshops, and conferences.
- Facilitate timely delivery of special projects to meet organizational and departmental objectives.
- Prepare Contract Agreements, Amendments, and MOUs while meeting time‑sensitive deadlines.
- Collaborate with district programs, including Title VI Grant, supporting Native American student initiatives and grant-related administrative needs.
Receptionist, Contract Services & Risk Management
Twin Rivers Unified School District
06.2022 - 06.2023
- Provided high-level administrative support to the Risk Management and Contracts Director, ensuring efficient coordination across multiple departments.
- Supported project management functions by recording, tracking, and monitoring all incoming bids to maintain accurate, real-time visibility for leadership.
- Oversaw the districtwide service agreement matrix and maintained accurate documentation for all agreements above and below $35,000, submitting updated data to the Board of Trustees twice monthly.
Account Executive
ReferralExchange
07.2008 - 07.2020
- Cultivated strong client relationships through effective communication and personalized service.
- Developed and executed strategic marketing campaigns to enhance brand visibility and client engagement.
- Collaborated with cross-functional teams to streamline processes, improving operational efficiency and response times.
- Trained junior staff on quality control procedures, fostering a culture of excellence within the team.
Education
High School Diploma -
Davis Senior High School
Davis, CA06.2006
Skills
- Strong Communication and Interpersonal Skills
- InformedK12
- Effective Time Management
- Board Communication
- Problem Solving
- Ability to Multitask
- Account servicing
- Administrative Support
- Attention to Detail
- MS Office, Excel, Google, Sharepoint
- CatapultCMS
- Appointment Scheduling
Certification
Real Estate License (DRE #01972184)
Timeline
Senior Secretary, Technology
Twin Rivers Unified School District
09.2024 - Current
Secretary, Equity Diversity and Inclusion
Twin Rivers Unified School District
06.2023 - 09.2024
Receptionist, Contract Services & Risk Management
Twin Rivers Unified School District
06.2022 - 06.2023
Account Executive
ReferralExchange
07.2008 - 07.2020
High School Diploma -
Davis Senior High School