Lucero Sanchez Gomez
Pittsburg
Summary
Dedicated and professional bilingual Receptionist with over 3 years of experience providing exceptional customer service and administrative support in a corporate office environment. Skilled in managing front desk operations, answering multi-line phone systems, data entry, scheduling, and office organization. Fluent in English and Spanish with strong communication, multitasking, and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Ham Radio Outlet
Walnut Creek
01.2022 - Current
- Managed incoming calls and emails, directing inquiries to appropriate departments efficiently.
- Maintained office organization, ensuring all materials were readily accessible for staff and clients.
- Processed transactions accurately using point-of-sale systems, contributing to efficient check-out experiences.
- Conducted routine administrative tasks, supporting smooth office functionality and workflow efficiency.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
High School Diploma -
Ygnacio Valley High School
Walnut Creek, CA2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Bilingual: Spanish & English
- Micro soft word/outlook
- Multitasking
- Administrative support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Ham Radio Outlet
01.2022 - Current
High School Diploma -
Ygnacio Valley High School