Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucely Tan

Mountain View

Summary

My objective is to obtain a rewarding position utilizing both my excellent customer service and management skills.

Healthcare professional with solid background in resident care coordination. Proven ability to enhance resident care plans and implement effective health management strategies. Known for collaborative team efforts and achieving positive outcomes, adaptable to changing needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Resident Care Coordinator

SUNRISE SENIOR LIVING
06.2023 - Current
  • Plan, organize, develop, and lead the overall operation of both Assisted Living and Memory Care neighborhood
  • Recruiting, hiring, training and coaching team members
  • Performing initial assessments for new residents and ongoing semiannual assessments for current residents
  • Collaborating with Executive Director to manage and monitor department budget
  • NEW DEVELOPMENT
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.

REMINISCENCE COORDINATOR

SUNRISE SENIOR LIVING
03.2023 - 06.2023
  • Plan, organize, develop, and lead the overall operation of the Reminiscence neighborhood
  • Recruiting, hiring, training and coaching team members
  • Performing initial assessments for new residents and ongoing semiannual assessments for current residents
  • Collaborating with Executive Director to manage and monitor department budget

BEHAVIORAL INTERVENTIONIST

ACES (AUTISM COMPREHENSIVE EDUCATIONAL SERVICES)
05.2022 - 03.2023
  • Provide ABA therapy services to clients, track client progress via electronic health data

ASSISTED LIVING COORDINATOR

SUNRISE SENIOR LIVING
11.2016 - 10.2021
  • Plan, organize, develop, and lead the overall operation of the assisted living neighborhood
  • Recruiting, hiring, training and coaching team members
  • Performing initial assessments for new residents and ongoing semiannual assessments for current residents
  • Collaborating with Executive Director to manage and monitor department budget

CONCIERGE/ASSISTED LIVING SUPERVISOR

SUNRISE SENIOR LIVING
08.2012 - 11.2016
  • Performed all tasked associated with front desk (answering calls, greeting guest, assisting with any paperwork)
  • Assistant to Assisted Living Coordinator, learned how to manage assist living department
  • Process monthly long-term insurance

CAREGIVER/DRIVER

SUNRISE SENIOR LIVING
08.2010 - 08.2012
  • Assisted residents with ADL care
  • Trained new caregivers on company policy and procedures
  • Trained to drive community bus and assisted residents to medical appointments

Education

Associate of Arts - Business Fundamentals

University of Phoenix

Skills

  • Excellent customer service skills
  • Leadership/Management skills
  • Adaptive person/Initiative-taking
  • Bilingual- English/Spanish
  • Problem solving/ Communication
  • Teamwork/ Adaptability
  • Staff training and development
  • HIPAA
  • Care planning
  • First aid and CPR
  • Dementia care
  • Behavior documentation

Certification

  • RCFE Certificate
  • First Aid/CPR Certificate
  • California Food Handler Certificate

Timeline

Resident Care Coordinator

SUNRISE SENIOR LIVING
06.2023 - Current

REMINISCENCE COORDINATOR

SUNRISE SENIOR LIVING
03.2023 - 06.2023

BEHAVIORAL INTERVENTIONIST

ACES (AUTISM COMPREHENSIVE EDUCATIONAL SERVICES)
05.2022 - 03.2023

ASSISTED LIVING COORDINATOR

SUNRISE SENIOR LIVING
11.2016 - 10.2021

CONCIERGE/ASSISTED LIVING SUPERVISOR

SUNRISE SENIOR LIVING
08.2012 - 11.2016

CAREGIVER/DRIVER

SUNRISE SENIOR LIVING
08.2010 - 08.2012

Associate of Arts - Business Fundamentals

University of Phoenix

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Lucely Tan