Luccio Capalbo
Etobicoke,Canada
Summary
To secure a position at ________ where I can leverage my extensive knowledge and problem-solving skills, while continuing to develop my professional skill set. Seasoned Operations Manager and talented leader with over 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager
Casa Nostra
01.2023 - Current
- Spearheaded the launch of new products and a manufacturing facility for frozen pizza in gourmet grocery stores
- Trained new and existing staff to enhance efficiency and ensure a safe working environment
- Managed accounts payable, accounts receivable, inventory, human resources, and operations
- Collaborated with the owner to uphold quality control standards
- Handled payroll for a team of nine employees
- Created weekly schedules to maintain budget constraints
- Ordered supplies and ingredients for food production
Leadhand
Salit Steel Etobicoke
03.2013 - 02.2023
- Motivated and managed a team of 8 to 12 employees to complete orders accurately and on time
- Ensured staff safety in a hazardous environment
- Played a key role in inaugurating a new facility within the GTA for a Niagara-based company
- Worked closely with the superintendent and supervisor to manage daily operations
- Oversaw the commencement and conclusion of each work shift
Production Worker
Salit Steel Etobicoke
05.2012 - 03.2013
- Cut, bent, and fabricated rebar to meet customer and detailer specifications
- Collaborated with employees to complete work efficiently
- Adhered to and enforced company safety policies
- Worked as part of a 3-shift team operating 24 hours a day
Manager
Wingporium Sports Bar
05.2011 - 04.2012
- Oversaw up to 8 employees, including kitchen and wait staff
- Maintained relationships with consumers and staff
- Balanced daily receipts and prepared the facility for the following day
- Monitored inventory and placed orders with vendors
Global Buyer
Amico Clinical Solutions (Amico Corporation)
09.2009 - 04.2011
- Procured materials, resources, and supplies for medical equipment manufacturing
- Managed weekly meetings with all departments to ensure smooth communication
- Negotiated with vendors worldwide to obtain high-value products at low costs
- Supervised monthly inventory counts to minimize carrying costs
Project Manager / Account Manager
Amico Clinical Solutions (Amico Corporation)
06.2008 - 09.2009
- Managed projects from acquisition to completion
- Implemented new procedures for improved efficiency
- Provided space management solutions in the medical equipment industry
- Determined project scope, prepared documents, and established production schedules
- Coordinated with sales, engineering, production, architects, contractors, and hospitals
Finance Manager
Phoenix Capital Resources (R & A Group of Companies)
11.2006 - 06.2008
- Managed $700,000 in investor assets, ensuring a 14% monthly return
- Delegated tasks to appropriate departments and resolved conflicts
- Conducted direct sales calls and redesigned the client database
- Created multimedia presentations to market the company
Operations Manager
Phoenix Pension Services (R & A Group of Companies)
05.2003 - 11.2006
- Led a team of 8 to efficiently manage a growing client base
- Redefined business practices to meet evolving needs
- Designed marketing materials for client presentations and workshops
- Traveled across Canada to meet with existing and potential clients
- Integrated a network-based file-sharing system for efficient communication
- Handled staff hiring, training, and development
Client Care / Customer Service
Phoenix Pension Services (R & A Group of Companies)
09.2002 - 05.2003
- Served as the first point of contact for new customers
- Liaised between clients and the Senior Account Manager
- Implemented structured procedures for business practices
- Developed a data tracking system to handle growing business needs
Education
High School Diploma -
Cardinal Carter Catholic Secondary School
Aurora, ONGraphic Design -
Seneca College of Applied Arts And Technology
North York, ONSkills
- Highly adaptable to new situations and surroundings
- Self motivated
- Excellent multi-tasking abilities
- Strong problem-solving skills
- Excellent communication skills
- Staff Management
- Inventory Management
- Operations Oversight
- Employee Motivation
- Customer Relationship Management
- MS Office
- Process Improvement
Certification
- Standard First Aid CPR/AED Level C
- Canadian Red Cross
- CVOR Certification
References
Available upon request.
Languages
English
Native or Bilingual
Italian
Limited Working
French
Elementary
Timeline
Operations Manager
Casa Nostra
01.2023 - Current
Leadhand
Salit Steel Etobicoke
03.2013 - 02.2023
Production Worker
Salit Steel Etobicoke
05.2012 - 03.2013
Manager
Wingporium Sports Bar
05.2011 - 04.2012
Global Buyer
Amico Clinical Solutions (Amico Corporation)
09.2009 - 04.2011
Project Manager / Account Manager
Amico Clinical Solutions (Amico Corporation)
06.2008 - 09.2009
Finance Manager
Phoenix Capital Resources (R & A Group of Companies)
11.2006 - 06.2008
Operations Manager
Phoenix Pension Services (R & A Group of Companies)
05.2003 - 11.2006
Client Care / Customer Service
Phoenix Pension Services (R & A Group of Companies)
09.2002 - 05.2003
High School Diploma -
Cardinal Carter Catholic Secondary School
Graphic Design -
Seneca College of Applied Arts And Technology
Similar Profiles
Baljeet SinghBaljeet Singh
Italian chef /Pizzeria chef at La casa Nostra albufeiraItalian chef /Pizzeria chef at La casa Nostra albufeira
Kristina CampbellKristina Campbell
General Manager at Cosa Nostra Italian DeliGeneral Manager at Cosa Nostra Italian Deli
Makena NewberryMakena Newberry
General Manager - Supervisor Server at Nostra TavolaGeneral Manager - Supervisor Server at Nostra Tavola