Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Valancius

Mississauga,ON

Summary

A self-driven person who possesses expertise in customer service and sales. Proficient in establishing and nurturing customer connections while comprehending their requirements. Possesses excellent communication and interpersonal abilities to deliver exceptional customer service.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate Cashier

Markland Wood Pharmacy
02.2016 - 06.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Catering Assistant

Indre's Plate
06.2023 - 06.2023
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained flexible work schedule to meet event needs.
  • Maintained composure and work quality while under stress.

Education

Bachelor of Commerce - Finance

University of Toronto
Toronto, ON
06.2023

High School Diploma -

Phillip Pocock Secondary School
Mississauga, ON
07.2019

Skills

  • Flexible Hours
  • Speech Clarity
  • Passion for Business
  • Meeting Sales Goals
  • Punctual and Dependable
  • Building Customer Loyalty
  • Merchandising and Display
  • Customer Loyalty

Timeline

Catering Assistant

Indre's Plate
06.2023 - 06.2023

Retail Sales Associate Cashier

Markland Wood Pharmacy
02.2016 - 06.2023

Bachelor of Commerce - Finance

University of Toronto

High School Diploma -

Phillip Pocock Secondary School

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Lucas Valancius