Lucas Wagner
Burlington,ON
Summary
Seasoned supervisor with a broad background in overseeing work operations, maintaining kitchen equipment, and managing staff. Known for strong leadership skills, clear communication, and ability to manage high-stress situations effectively. Prior roles demonstrate positive impact on operational efficiency and team morale through fostering collaborative work environment. Skills include inventory management, leadership, professionalism, and training team members to deliver quality service consistently.
Overview
7
7
years of professional experience
Work History
Lead Kitchen Supervisor
Industria Pizzeria + Bar
Burlington, ON
04.2022 - Current
- Coordinated inventory management and ordered supplies as needed.
- Supervised daily kitchen operations for a high-volume pizzeria and bar.
- Implemented daily cleaning routines to maintain a sanitary work environment.
- Provided feedback to staff regarding performance issues or areas needing improvement.
- Resolved customer complaints in a timely manner while ensuring satisfaction was achieved.
Grocery Supervisor
Fortinos
Burlington, ON
09.2020 - 04.2022
- Trained new employees on store policies and customer service standards.
- Collaborated with management to implement process improvements for efficiency.
- Evaluated employee performance through observation and feedback sessions.
Staff Member
Pita Pit
Burlington, ON
09.2018 - 11.2019
- Handled cash transactions accurately and processed customer payments swiftly.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
Education
High School Diploma -
Assumption Secondary School
Burlington, ON06-2021
Skills
- Staff training
- Customer service
- Inventory management
- Performance evaluation
- Team leadership
- Time management
- Operational efficiency
- Communication skills
Accomplishments
- Granted the Mathematics Award for the Grade 11 year.
- Granted the Graduate Construction/ Technology Award for the Grade 12 year.
- Granted Ontario Scholar Honor Roll Award.
Timeline
Lead Kitchen Supervisor
Industria Pizzeria + Bar
04.2022 - Current
Grocery Supervisor
Fortinos
09.2020 - 04.2022
Staff Member
Pita Pit
09.2018 - 11.2019
High School Diploma -
Assumption Secondary School
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