Lucas Szwagiel
Toronto,ON
Summary
As an advancing Computer Engineering Technology student at Humber College, I've built a comprehensive skill set in hardware, software, and system troubleshooting, enriched by my roles as an IT Support Technician and Systems Operation Technician. With proficiency in SQL, database management, and Object-Oriented Programming (OOP) using Java, I'm eager to apply my technical knowledge in a challenging role that allows for significant contributions to technology projects. My enthusiasm for continuous learning and improvement is keenly aligned with the dynamic demands of Site Reliability Engineering (SRE), especially in areas like Application Performance Management, Log Monitoring, and Automation. I am motivated to collaborate with teams to enhance SRE practices, eager to develop my skills further in monitoring tools and automation platforms, positioning myself as a candidate ready to drive operational efficiency and contribute to the advancement of SRE maturity within innovative tech environments.
Overview
3
3
year of professional experience
Work History
IT Support Technician
Humber College
Etobicoke
09.2022 - 06.2023
- Possess excellent emotional intelligence, aiding in navigating team dynamics and fostering a positive work environment.
- Collaborated with cross-functional teams to achieve effective system integration and improved operational efficiency, including working closely with networking teams to configure ports ensuring secure and appropriate access for staff and academic ethernet for students, thereby enhancing security and network functionality across the organization.
- Employed PXE boot managers to streamline the imaging of computers for internal partners, enhancing deployment speed and accuracy, and ensuring satisfaction through efficient system setup.
- Designed and implemented a custom bash script utilizing Dell's BIOS update software, significantly enhancing the speed and efficiency of computer imaging processes, demonstrating innovation and technical proficiency in system optimization.
- Utilized tools such as an Ethernet tracer to accurately locate and diagnose ports within network closets, streamlining network troubleshooting and maintenance, and ensuring optimal network performance and organization.
Systems Operation Technician
The Citywide Group
Etobicoke
01.2022 - 05.2022
- Installed and maintained comprehensive security systems, including door controllers and security cameras, ensuring robust security measures across facilities.
- Expertly ran wiring through conduit to network closets, adhering to safety and quality standards for optimal system integration and functionality.
- Configured network ports using industry-standard software to ensure seamless operation and compatibility with security systems.
- Led client training sessions on the effective use of security cameras and system features, enhancing client knowledge and system usability.
Education
Advanced Diploma - Computer Engineering Technology
Humber College
Etobicoke, ON06.2024
Skills
- Development Proficiency in Java
- Effective Communication
- Problem-Solving and Critical Thinking
- Technical Troubleshooting
- Adaptability in Dynamic Environments
- In-House Automations Development
- Fluent in French
- Office 365 Environment
Languages
English
Native or Bilingual
French
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Compare yourself to who you were yesterday, not to who someone else is today."
Jordan Peterson
Timeline
IT Support Technician
Humber College
09.2022 - 06.2023
Systems Operation Technician
The Citywide Group
01.2022 - 05.2022
Advanced Diploma - Computer Engineering Technology
Humber College