Lucas Sciaraffa
Niagara Falls,ON
Summary
Dynamic professional with a proven track record at The Hudson Bay Company, excelling in optimizing processes and enhancing customer satisfaction. Skilled in multitasking and decision-making, I successfully implemented innovative strategies that improved efficiency and reduced costs. A self-motivated team player, I thrive in fast-paced environments while maintaining attention to detail.
Overview
19
19
years of professional experience
Work History
Associate
THE HUDSON BAY COMPANY
05.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
- Collaborated with team members to achieve target results
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Improved operations through consistent hard work and dedication
- Delivered feedback to decision-makers regarding employee performance and training needs
- Maintained professional, organized and safe environment for employees and patrons
- Maximized performance by monitoring daily activities and mentoring team members
- Accomplished multiple tasks within established timeframes
- Demonstrated positive approach to daily operational tasks
- Owned customer experience by resolving issues, creating seamless, organized environment
HMR
Fortinos
10.2018 - 10.2022
Manager
McDonalds
08.2006 - 05.2016
Education
Master of Arts - History
York University
Toronto, ON06.2021
Skills
- Research abilities
- Decision-Making
- Flexible and Adaptable
- Multitasking Abilities
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- First Aid/CPR
Languages
English
Timeline
Associate
THE HUDSON BAY COMPANY
05.2023 - Current
HMR
Fortinos
10.2018 - 10.2022
Manager
McDonalds
08.2006 - 05.2016
Master of Arts - History
York University
Similar Profiles
Navpreet KaurNavpreet Kaur
Sales Representative at Hudson Bay Company, The Bay, Hudson Bay CenterSales Representative at Hudson Bay Company, The Bay, Hudson Bay Center
Monica AndhavarapuMonica Andhavarapu
Associate at Hudson Bay Company, The Bay, Hudson Bay CenterAssociate at Hudson Bay Company, The Bay, Hudson Bay Center
Mersedeh RazaviMersedeh Razavi
Sales Associate at Hudson Bay Company, The Bay, Hudson Bay CenterSales Associate at Hudson Bay Company, The Bay, Hudson Bay Center
Lucas SciaraffaLucas Sciaraffa
Associate at THE HUDSON BAY COMPANYAssociate at THE HUDSON BAY COMPANY
Nicholas MorgantiNicholas Morganti
Dishwasher & Kitchen Hand at Niagara Brewing CompanyDishwasher & Kitchen Hand at Niagara Brewing Company