Lucas Sciaraffa
Burlington,Ontario
Summary
Hardworking and passionate community member with strong interpersonal skills eager to secure volunteer position. Ready to help students excell and develop themselves. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Associate
THE HUDSON BAY COMPANY
05.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
HMR
Fortinos
10.2018 - 10.2022
- Collaborated with team members to achieve target results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
Manager
McDonalds
08.2006 - 05.2016
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maintained professional, organized and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Education
Master of Arts - History
York University
Toronto, ON06.2021
Bachelor of Arts - History And East Asian Studies
York University
Toronto, ON06.2019
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Multitasking Abilities
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- First Aid/CPR
Languages
English
Native or Bilingual
Timeline
Associate
THE HUDSON BAY COMPANY
05.2023 - Current
HMR
Fortinos
10.2018 - 10.2022
Manager
McDonalds
08.2006 - 05.2016
Master of Arts - History
York University
Bachelor of Arts - History And East Asian Studies
York University
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