Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucas Sciaraffa

Burlington,Ontario

Summary

Hardworking and passionate community member with strong interpersonal skills eager to secure volunteer position. Ready to help students excell and develop themselves. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Associate

THE HUDSON BAY COMPANY
2023.05 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

HMR

Fortinos
2018.10 - 2022.10
  • Collaborated with team members to achieve target results.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Improved operations through consistent hard work and dedication.
  • Carried out day-to-day duties accurately and efficiently.
  • Increased customer satisfaction by resolving issues.

Manager

McDonalds
2006.08 - 2016.05
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.

Education

Master of Arts - History

York University
Toronto, ON
06.2021

Bachelor of Arts - History And East Asian Studies

York University
Toronto, ON
06.2019

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Multitasking Abilities
  • Organization and Time Management
  • Self-Motivated
  • Attention to Detail
  • First Aid/CPR

Languages

English
Native or Bilingual

Timeline

Associate

THE HUDSON BAY COMPANY
2023.05 - Current

HMR

Fortinos
2018.10 - 2022.10

Manager

McDonalds
2006.08 - 2016.05

Master of Arts - History

York University

Bachelor of Arts - History And East Asian Studies

York University
Lucas Sciaraffa