Summary
Overview
Work History
Skills
Timeline
Generic
Lucas Pinheiro

Lucas Pinheiro

San Diego

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Server

Ambrogio 15
11.2023 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Barback

Ambrogio 15
04.2023 - 10.2023
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Processed payments for orders and provided customers with change.
  • Assisted customers with carry-out service.

Meal Prep Company

Customer Service Department
07.2022 - 01.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Skills

  • Bussing Tables
  • Service Bar Restocking
  • Serve Customers
  • Wine and Mixer Restocking
  • Beer, Wine and Wine Cocktails
  • Appointment Scheduling
  • Customer Communication
  • Call Control Skills

Timeline

Server

Ambrogio 15
11.2023 - Current

Barback

Ambrogio 15
04.2023 - 10.2023

Meal Prep Company

Customer Service Department
07.2022 - 01.2023

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Lucas Pinheiro