Lucas Nunes Palato
Two Hills,AB
Summary
Versatile and dedicated professional with 4 years of experience in the food service and custodial industries. Proven track record as a waiter, custodian, and cook/prep cook, complemented by hands-on experience as a cashier and barista. Adept at managing high-pressure environments, delivering exceptional customer service, and maintaining cleanliness and organization. Strong team player with a passion for efficiency and a commitment to creating positive experiences for both customers and colleagues.
Overview
6
6
years of professional experience
Work History
Chef /Food Preparation Worker /Customer Service Cashier
Thrive And Shine
03.2023 - 07.2024
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Enhanced efficiency in restaurant's kitchen through streamlining of operations.
- Ensured accurate and safe temperature levels in freezer and refrigerator by conducting daily checks.
- Reduced food waste through strategically reallocating ingredients and effective inventory control.
- Implemented unique recipe ideas resulting in increased customer base and revenue.
- Successfully coordinated with front-of-house staff to enhance dining experience resulting in favorable customer reviews.
- Trained new hires with culinary techniques, fostering collaborative and learning-focused work environment.
- Implemented effective systems to streamline workflow and enhance productivity.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed and processed customer orders while ensuring accuracy in handling payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Custodian
Jani Pro Commercial Services Ltd
08.2022 - 07.2023
- Maintained hygienic and secure environment by consistently sanitizing frequently-touched surfaces.
- Streamlined operations for maximum resource utilization, effectively minimizing waste from cleaning supplies and equipment.
- Maintained well-organized supply closet for easy access to necessary tools.
- Addressed minor repairs promptly to streamline facility maintenance
- Assisted in maintaining adequate supply levels for custodial needs through effective inventory management.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
Restaurant Waiter
Ponto Do Açaí
01.2018 - 12.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Ensured optimal guest experience by consistently keeping dining areas clean and organized.
- Worked closely with kitchen team to guarantee timely order completion, resulting in positive guest feedback.
- Successfully managed and coordinated multiple tables, ensuring accurate order placement and timely delivery.
- Developed and maintained strong relationships with loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Diploma of Business Administration - Business Administration
University of Victoria
Victoria, BC08.2024
High School Diploma -
Parkview Adventist Academy
Lacombe, AB06.2022
Skills
- Fast learner
- Punctual and hardworking
- Adaptable and Flexible
- Dependable and Responsible
- Calm under Pressure
- Workflow Optimization
- Client Communication
- Heavy Lifting
- Basic Repairs
- Multi-tasking
- Interpersonal Skills
- Problem Solving
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Chef /Food Preparation Worker /Customer Service Cashier
Thrive And Shine
03.2023 - 07.2024
Custodian
Jani Pro Commercial Services Ltd
08.2022 - 07.2023
Restaurant Waiter
Ponto Do Açaí
01.2018 - 12.2020
Diploma of Business Administration - Business Administration
University of Victoria
High School Diploma -
Parkview Adventist Academy
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