Lucas Nelson
Vancouver
Overview
10
10
years of professional experience
Work History
Building Manager and Leasing Associate
Maple Leaf Property Management
09.2023 - Current
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Collected rent, deposits and payments from tenants.
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
- Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
- Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events.
- Monitored building expenditures, staying within budget without compromising on quality.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Collected and maintained careful records of rental payments and payment dates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Increased lease renewals through effective communication and fostering positive relationships with tenants.
- Conduct property tours for prospective tenants, highlighting features and benefits.
- Collect, organize, and verify rental applications, including credit and background checks.
- Prepare and process lease agreements, ensuring compliance with property standards and regulations
Site Superintendent
FirstService Residential
08.2019 - 09.2023
- Managed a residential property in downtown Vancouver featuring two skyscrapers, fifty-five townhomes, and five commercial office fronts.
- Schedule, meet, and oversee trades and other contractors in the building, ensuring projects, repairs and replacements are completed in an efficient and timely matter
- Perform daily inspections of the property (interior/exterior) and all mechanical systems to ensure safety of the residents while also protecting their assets
- Manage and train concierge staff
- Constantly come up with new ideas and tasks that will assist the property continuing with a proactive maintenance nature
- Supervisor and train cleaning staff
- Review and verify all property related invoices to ensure they are a factual representation of the work that was performed, on average totalling around $750,000.00 dollars of spending annually
- Conduct administrative and clerical functions such as managing social room bookings; maintaining records, directories and manuals; distributing and controlling entry fobs; and collecting/recording parking and other fees
- Report building issues and incidents in writing to Strata Property Manager and Strata Council
- Act quickly and diligently to address building issues
- Respond to residents' queries & requests promptly and professionally
- Respond to emergencies, assist first responders and execute emergency protocols as needed
- Create budget plans for high ticketed repairs or replacements
- Facilitate resident move-ins /move-outs
- Post notices and enforce Strata bylaws and rules
- Perform monthly security inspections & procedures (generators, fire alarm, others) as required
- Attend council meetings and the AGM to provide assistance for the strata manager and council towards any resident inquiry about the property
- Attend council meetings and AGM to educate residents and council on the maintenance repair or replacement proposals
- Conduct quarterly review with all contractors to ensure all expectations are and will continue to be met from both parties
- Create weekly, monthly and quarterly maintenance and financial reports for Strata council
Team Lead
True level concrete
09.2017 - 08.2019
- Installer/team leader in training
- Duties included but not limited to:
- Meet with the estimator before starting new job sites to formulate a detailed plan of how to execute the job properly and any key details the crew should know about
- Load the truck and trailer with the needed raw materials and tools needed for the job, while keeping a precise detailed record of how much material was used
- Check all the fuel of the equipment, vehicles and jerry cans and determine if the crew needs to fuel up before driving to site, while keeping a financial record of the usage per job
- Drive the work truck/trailer to site and unload all the equipment to its designated area
- Discuss designated tasks, weekly and daily goals with crew and labours
- Inform and educate the clients about the job at hand and answer any questions they may have
- Assist crew and labours in any needed task to ensure all jobs are completed in the discussed and agreed upon time frame
- Conduct training of all new staff, while also conducting the quarterly, yearly reviews with current staff
- Coordinate out of town living arrangements and allowances for out of town work for the crew
Production technician and laboratory technician
Tilray
01.2015 - 01.2017
- Provided the proper inspection to make sure the product was up to companies and Health Canada standard
- Help complete the paperwork and computer data entry while following the proper gdp procedures to comply with Health Canada
- Assist the lab chemist throughout the formulation and Extraction process
- Pre sanitize all the equipment before use with the proper solutions following the procedures in the S.O.P documentation
- Gather all the equipment for the extraction process at the beginning of the morning and do the proper temperature test on the ethanol before taking it out of the freezer and bringing it to the lab
- Run the extraction process, fill out the proper G.D.P paperwork for the extraction run to comply with Health Canada standards for the extraction process, at the end clean up the breakers and the carboys to the proper sanitation needed for each of them, stack them in the proper cabinets and sweep and then mop the floor with the proper cleaning solution and technique, make sure all the machines and lighting are turned off and all of the product is moved to the vault at the end of shift
Education
Secondary School -
Sardis Secondary High School
06.2013
Skills
- Leadership
- Time management
- Teamwork coordination
- Attention to detail
- Reliable
- Adaptability
- Microsoft Office
- Team training
- Management/Supervisor
- Great communication
- Fast learner
- Customer Service
- Computer (Internet, Microsoft Office)
- Food Safe
- First Aid
- Physically fit (Able to lift up to 75 lbs)
- Serving it right
- Personable and outgoing
- Self-sufficient
- Confined space trained
- WHIMIS trained
- Fall protection certified
Languages
English
Full Professional
Timeline
Building Manager and Leasing Associate
Maple Leaf Property Management
09.2023 - Current
Site Superintendent
FirstService Residential
08.2019 - 09.2023
Team Lead
True level concrete
09.2017 - 08.2019
Production technician and laboratory technician
Tilray
01.2015 - 01.2017
Secondary School -
Sardis Secondary High School
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