Lucas McKay
Richmond,Canada
Summary
Dynamic professional with a proven track record at Speeders Richmond, excelling in training and mentoring staff while enhancing customer service. Recognized for effective team building and operational excellence, I thrive in fast-paced environments, consistently achieving high satisfaction levels and fostering collaboration among team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Speeders Richmond
10.2024 - 12.2025
- Trained, coached, and supported new staff to ensure consistent service and operational standards.
- Oversaw daily operations in a fast-paced environment, maintaining smooth workflow during peak hours.
- Demonstrated strong communication skills to coordinate between staff, management, and guests.
- Resolved customer concerns quickly and professionally, maintaining high satisfaction levels.
- Received 3 promotions since my hire at Speeders, beginning my employment with an entry-level position.
Media Intern
WestBow
Richmond, BC
05.2025 - 09.2025
- Assisted in content creation for social media platforms to enhance brand visibility.
- Conducted research on industry trends to support strategic marketing initiatives.
- Developed and edited promotional materials to ensure alignment with brand messaging.
FOH Team Member
Nando's Peri - Peri Chicken
05.2022 - 01.2024
- Provided excellent customer service as a cashier, waiter, and busser in a fast-paced restaurant environment.
- Demonstrated strong communication and interpersonal skills with both customers and colleagues.
- Managed multiple customer orders efficiently while maintaining accuracy and attention to detail.
Summer Camp Councilor
RPC Child Care
06.2023 - 09.2023
- Fostered positive relationships with campers, encouraging cooperation, confidence, and social growth.
- Adapted to varying needs and energy levels of children, maintaining flexibility and patience in a dynamic environment.
- Promoted teamwork and collaboration among campers, encouraging inclusion and respect for others.
Education
High School Diploma -
A.R. MacNeill Secondary
Richmond, BC06.2024
Certification
- Level One First Aid, 04/01/25 - 04/01/28
- Joint Health and Safety Committee Training, 04/01/25 - Present
Timeline
Media Intern
WestBow
05.2025 - 09.2025
Supervisor
Speeders Richmond
10.2024 - 12.2025
Summer Camp Councilor
RPC Child Care
06.2023 - 09.2023
FOH Team Member
Nando's Peri - Peri Chicken
05.2022 - 01.2024
High School Diploma -
A.R. MacNeill Secondary