LUCAS MAY
Grande Prairie,AB
Summary
Dynamic Operations Administrator with a proven track record at Western Alberta Regional Victim Serving Society, excelling in operational audits and process improvement. Adept at training coordination and team collaboration, I enhance efficiency and foster a proactive work environment. Proficient in Microsoft Office, I ensure meticulous document management and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Administrator
Western Alberta Regional Victim Serving Society
Grande Prairie, Canada
10.2024 - Current
- Coordinated daily operations by managing schedules and resource allocation.
- Conducted regular audits of operational practices to identify improvement areas.
- Supported training sessions for new employees on operational processes and systems.
- Collaborated with teams to resolve operational issues promptly and effectively.
- Fielded phone calls from customers and answered diverse questions.
- Executed administrative tasks such as filing documents, ordering supplies.
- Conducted regular reviews of operational systems and identified areas for improvement.
- Maintained inventory records using management software for accuracy and accountability.
- Assisted in developing and implementing operational policies and procedures.
Shop Hand
Superior Fire Control LTD.
Grande Prairie, Alberta
09.2019 - 09.2023
- Assisted in maintaining cleanliness and organization of shop workspace.
- Collaborated with team members to ensure timely project completion.
- Followed safety protocols to maintain a safe working environment.
- Conducted routine inspections on equipment to ensure proper functionality.
- Assisted in maintaining a safe working environment by adhering to all safety policies and procedures.
Student HR Consultant
MacEwan University
Edmonton, Canada
02.2023 - 04.2023
- Collaborated with members of a team providing hiring consultation for community partner Wolseley Canada.
- Created and implemented highly effective and individualized human resource solutions.
Education
Diploma - Human Resource Management
MacEwan University
Edmonton, AB01.2024
High School Diploma -
Charles Spencer High School
Grande Prairie, AB06-2017
College - Business Administration
Northwestern Polytechnic
Grande Prairie, ABSkills
- Personnel engagement
- Operational audits
- Process improvement
- Training coordination
- Policy development
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Document management
- Proficient in Microsoft office
- Quality assurance
- Affirmative and Proactive Action
- Math
- Computer Skills (PowerPoint, Word, Excel)
- Tabletop RPGs (D&D, Pathfinder)
- Magic the Gathering TCG
- Board Games
- Reading
- Critical Thinking
Certification
- High School diploma, 2017
- Business Administrative Certificate, achieved
- Human Resource Management Diploma
- Class 5 Drivers License
- WHIMIS Training, needs recertification
Timeline
Operations Administrator
Western Alberta Regional Victim Serving Society
10.2024 - Current
Student HR Consultant
MacEwan University
02.2023 - 04.2023
Shop Hand
Superior Fire Control LTD.
09.2019 - 09.2023
Diploma - Human Resource Management
MacEwan University
High School Diploma -
Charles Spencer High School
College - Business Administration
Northwestern Polytechnic
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